Paradise Air Dba. AC DFW Experts LLC

Dallas, TX

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About this pro

How does your business stand out?

Paradise Air has more than a 20 years of experience providing high quality residential and commercial HVAC installations & cleaning services. We specialize in Air duct cleaning services most importantly we use green organic martials, technical repairs, shortage of Freon, you name it - We do it ! We offer full replacements and change outs if A/C isn't working properly , not cooling or heating properly. We provide the best air care support, so you can save dramatically on your next electric bill. Most importantly we use eco-friendly products and equipment, competitive prices, and excellent customer service.

What do you enjoy about the work you do?

We are extremely proud in our professional and high-quality services that you deserve. Even more, if you’re not completely satisfied with your installation or repair, we’ll make it right—100% guaranteed. Every technician that we have undergoes depth background checks before joining our team. We remain fully licensed and insured. We even provide beneficial military discounts, senior discounts,expectant mothers and teacher discounts! Take advantage of these discounts and get the HVAC service you need. Our comprehensive heating and air services include: •Free New Ac Estimates •Professional Diagnostics •Guaranteed Leak Detection •Updated Products and Technology •Humidifiers and Dehumidifiers •Ability to work with every budget •Organic Air-Duct Cleaning services We also do chimney cleans!
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Location

Dallas, TX 75248

Years in business

21

Number of employees

10

Times hired on Thumbtack

317

Reviews

111 Reviews
  • Thumbtack Customer Aug 25, 2017
    They reached out to me to quickly schedule an appointment. The service guy said he would be out that evening and ran even later than scheduled but called to update his ETA. He was a nice guy but obviously not experienced. Told me the unit was collapsing which was what was causing my overflow line to be dripping and recommended a new unit. Told him I was going to get other opinions. Called another company the next day and the guy said the drain needed to be primed. Did it and voile! Unit back to draining properly and the overflow drain stopped dripping!
  • Thumbtack Customer Aug 19, 2017
    Updated
    Air Duct Cleaning This is NOT a trustworthy company. Work was done for the problem I had only for the problem to resurface four days later. I called the office and told her that not only was the problem NOT resolved, that I was double charged for the service provided based on previous estimates. Yes, other services were suggested but if you are an honest professional you would not do part of something that you know will not resolve the issue. I was offered the service only after I said the initial quote was too expensive and I would just pay the service charge. I have not received a follow up since my initial contact. Please be careful, know what your getting.
  • Original
    This is NOT a trustworthy company. Work was done for the problem I had only for the problem to resurface four days later. I called the office and told her that not only was the problem NOT resolved, that I was double charged for the service provided based on previous estimates. Yes, other services were suggested but if you are an honest professional you would not do part of something that you know will not resolve the issue. I was offered the service only after I said the initial quote was too expensive and I would just pay the service charge. I have not received a follow up since my initial contact. Please be careful, know what your getting.
  • Cody D. Aug 14, 2017
    Central Air Conditioning Maintenance
    Verified Review
    overall good
  • Vicci E. Aug 11, 2017
    Duct and Vent Cleaning
    Verified Review
    Yes, try being on time. We just bought this house and wanted to start out with a good cleaning. They came to clean my AC vents and dryer vent. They did a very poor job on the ONE they cleaned and didn't even do the dryer vent. Immediately tried to upsale. I won't use them again. $89 down the drain.
  • Daniel M. Aug 10, 2017
    Central Air Conditioning Repair
    Verified Review
    Fast, friendly, courteous service. The technician (Lino) was very knowledgeable and and professional. My issue was clearly explained to me, and the service was prompt. A great experience.
    Zoey E. Aug 16, 2017

    Thank you Daniel for the good review. we really appreciate it!

  • Thumbtack Customer Aug 9, 2017
    Updated
    Use this company at your own risk. I was charged hundreds of dollars for services that did not resolve the issue. When I reached out to technician he told me there were many other expensive problems that needed to be addressed to resolve the issue. I finally got an honest and knowledgeable professional to resolve the issue. The issue was simply that the wall thermostat was not securely attached to the wall! Once attached properly, the house cooled immediately. Believe the negative reviews on the internet and here. Zoey will have a clever explanation, don't believe it.
    Zoey E. Aug 9, 2017

    Hello Nichelle. You paid money for the work that was done. we refill your unit with 4 lbs of freon and did a deep cleaning on your exterior unit because the coils was completely blocked. after the tech finished the job he did a different temp test and it was properly fixed. the thermometer showed 49 degrees and he showed it to your tenant and she said that it is already feeling cooler. You called us in the evening of same day and we scheduled you with an appointment first thing in the morning of the next day. you called us in the morning of the day after and said you don't want us to send the tech and that someone already came out and attached the thermostat to the wall and now all works fine, just wanted to let you know that if we wouldn't fill your system with freon and wouldn't clean it the system wouldn't work properly even if the tech would attach the thermostat to the wall. WE TRIED to work out with you and send the tech one more time to check it but you refused.

  • Original
    Use this company at your own risk. I was charged hundreds of dollars for services that did not resolve the issue. When I reached out to technician he told me there were many other expensive problems that needed to be addressed to resolve the issue. I finally got an honest and knowledgeable professional to resolve the issue. The issue was simply that the wall thermostat was not securely attached to the wall! Once attached properly, the house cooled immediately. Believe the negative reviews on the internet and here. Zoey will have a clever explanation, don't believe it.
  • Natalie C. Aug 7, 2017
    Central Air Conditioning Repair
    Verified Review
    Sunday 8/6/17 about 2:30pm a technician name Lino showed up to my house to service my A/C. I explained to him that my unit outside was freezing up once I turned it on. I also let him know that I couldn't hear it when it was on in the inside. He took a look at the thermostat, the unit outside, and the unit in the attic. After about 20 mins, he let me know that it was my blower motor pump that was broken which is why my AC wasn't properly working cause the air wasn't getting through. Then I asked what we needed to do to get it fixed. I told him that my unit was 18 months old and was very surprised that a major thing was already broken. My unit is by Carrier which is supposedly the best. He explained that it sometimes happens and that maybe the part was faulty. I was very frustrated and upset cause it's literally 85 degrees in my house and now I just want my A/C fixed. I asked Lino what is the next step, he says that since I'm still under warranty we should be able to get the part from Carrier to fix my A/C. Then he said I will need four lbs of freon cause their is a leak which maybe from the blower motor pump not properly working. I asked him how much will all this cost? He says $600 for labor, $280 for 4lbs of freon which will total $880. I asked him what? $880.00 to repair a new A/C are you kidding me. He goes on to say that he's giving me the best price and that I would have to pay half today before he could start. He says he would return tomorrow with the part and place it on. The job should take 2-3 hours. By this time, I'm livid cause I feel like he's definitely taking advantage of me during my time of need. I told him that price was too much. I can't afford to pay that amount today and I need to make some calls first. I told him I would pay his service fee of $35.00 for coming out. He continued to try to convince me he was giving me a fair price but I didn't believe him. So I said to him, I need to shop around some more first, then he says well if you find someone lower let me know and I will match their price. Are you serious? That further more let me know that he was overcharging me tremendously.. I was so angry but I kept it together, paid him and sent him out my door quickly.. So today 8/8/17, made a few calls and found a local company here in Lancaster by the name of Allenaire. Spoke with Kim, who was very professional and knowledgeable. I told her what was wrong. She scheduled me for an appt. The technician showed up very professional, prompted, and knowledgeable as well. He told me it was my blower motor pump as well. He let me know that he would get the part from Carrier and return back and replace it. I didn't have to give any money upfront. His estimate was only $120-150 for coming out and placing the part. Wow!! What a difference between $120-150 and $880. I said all this to say please don't use this company. Their prices are ridiculously more expensive than other companies. They try to manipulate you into thinking they are helping you but they aren't helping anyone but themselves by being greedy!! They were trying to over charge me by almost $700.00. I find it so sad and appalling that you would try to make extra money off of someone who you know desperately needs your help. My house was literally 85 degrees!! At the end of the day your company will not last on those values!! DO NOT USE THIS COMPANY!! I repeat DO NOT USE THIS COMPANY!!! 😡😡😡😡
    Zoey E. Aug 9, 2017

    Hello Natalie. We sent you our most professional technician to resolve your issue. After he did an inspection to your unit he found out that the blower motor is faulty and that you are missing freon in the system. he gave you a price for parts and labor together. You told him that you didn't do the registration online in order to get the warranty from Carrier so you couldn't use the warranty on the parts that you apparently have. He offered you from the begging to check your warranty because we DON'T want you to spend money for nothing if the warranty can cover the cost of the parts. I would recommend you to double check what the other installer did in your unit, because he may have resolve your problem but there is NO such thing as blower motor pump, he invented a part that is not exist in the system. Bottom line we gave a very GOOD price for parts and labor and also tried to help you with your warranty, and you could decide on the spot if you want to do the repair or not.

  • Jericho C. Jul 27, 2017
    Central Air Conditioning Maintenance
    Verified Review
    The technician was on time and explained everything he worked on in detail including the cost of the job. Will use them for another tune up next summer.
    Zoey E. Aug 16, 2017

    Thank you Jericho for the good review.

  • Thumbtack Customer Jul 25, 2017
    Did everything as advertised and explained extra charges. Didn't try to upsell, did what I hired them to do. Will use them again.
    Zoey E. Aug 16, 2017

    Thank you so much! :)

  • Elizabeth W. Jul 25, 2017
    Central Air Conditioning Maintenance
    Verified Review
    These guys were great! It started as a service call that ended with needing a new unit. They came out on a Sunday and had my new unit done the next day. They were VERY helpful with all of my questions and concerns. Would DEFINITELY recommend to friends and family!
    Zoey E. Jul 25, 2017

    Thank you so much Elizabeth for the good review, we really appreciate it!! Hope we will be able to help again in the future. For anything you need you can call us. :)

  • Hugo A. Jul 23, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Not satisfied with the explanation on the amount of refrigerant needed.
  • Joel H. Jul 21, 2017
    Central Air Conditioning Repair
    Verified Review
    Overall the customer was rewarding. I would recommend the technicians wear booties while inside a customer's home to prevent tracking dirt from outside.
    Zoey E. Jul 25, 2017

    Thank you Joel for the recommend! I will pass it on to the technicians's supervisor.

  • Danielle V. Jul 21, 2017
    Central Air Conditioning Maintenance
    Verified Review
    My guy was very professional and nice person to work with. I will definitely be calling again for services with you guys.
    Zoey E. Jul 25, 2017

    Thank you so much Danielle. We will be happy to help with anything you will need in the future.

  • Karen D. Jul 21, 2017
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Lino was great and diagnosed our problem quickly!
    Zoey E. Aug 16, 2017

    Thank you Karen. Please let us know if you need anything in the future.

  • Dee D. Jul 17, 2017
    Central Air Conditioning Repair
    Verified Review
    The vendor brought in a contractor who left wires exposed & ungrounded. Limo returned the same night to rectify the error
  • Thumbtack Customer Jul 15, 2017
    They showed up later than we were expecting. I understood that they would do a "courtesy call" before they came by, but we were still expecting them. I was unable to take the phone call right away, and so they just never came by until I was able to take the call, even though we were already expecting them.
  • Eloy R. Jul 15, 2017
    Central Air Conditioning Repair
    Verified Review
    Good overall experience. Will call them to do other jobs
    Zoey E. Jul 17, 2017

    Thank you so much Eloy.

  • Rajesh T. Jul 12, 2017
    Central Air Conditioning Repair
    Verified Review
    Very poor service. Tech didn't know the issue and was only interested in service charges without fixing the issue. He was threatening for collection and police. Stay away from this company.
    Zoey E. Jul 13, 2017

    Hello Rajesh. You mentioned that the tech didn't know what was the problem, thou he did know! he told you what he needs to do in order to fix the issue, but you didn't want to pay and that is fine, its your decision thou you can't say he didn't know what was the problem because it's not true!! Service call is for the technician to come out and diagnose the system, to check what's wrong with it - only! He gave an estimate to fix your problem but you refused to pay for that and you refused to pay the service call which was very clear that it was only to sent the technician over. You threatened him that you will call the police, but what reason? You are the one that didn't want to pay.

  • Kathie W. Jul 11, 2017
    Central Air Conditioning Maintenance
    Verified Review
    He was able to come accommodate my schedule and come early. Identified the issue, corrected and job well done in under an hour!
    Zoey E. Jul 12, 2017

    Thank you so much Kathie. we really appreciate your good review. glad we could help you!

  • Jennifer G. Jul 11, 2017
    Central Air Conditioning Maintenance
    Verified Review
  • Olga R. Jul 9, 2017
    Duct and Vent Cleaning
    Verified Review
    They can improve by showing up to the appointment. Stop going to church cause they were supposed to come.. wasted time since they left me hanging!!
    Zoey E. Jul 12, 2017

    Hi Olga, I'm sorry that your plans were ruined because of the appointment that was scheduled for you, thou we've been trying to reach you since Sunday morning with no luck. we called on Sunday, Monday and Tuesday.

  • Joseph J. Jul 7, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Did a great job, reasonable pricing, friendly, professional
    Zoey E. Jul 10, 2017

    Thank you Joseph. please let us know if you need anything in the future.

  • Thumbtack Customer Jul 6, 2017
    They did a good job
  • Chevaughn J. Jul 5, 2017
    Central Air Conditioning Maintenance
    Verified Review
    very helpful, accommodating, and professional
    Zoey E. Jul 10, 2017

    Thank you so much.

  • Thumbtack Customer Jul 5, 2017
    Be truthful and not over charge
  • Jeremy L. Jul 3, 2017
    Central Air Conditioning Repair
    Verified Review
    Lino was amazing. He checked everything very thoroughly, gave me all of the options, and told me what he would recommend. I work in the sales industry and would give him a job in a second. Very trustworthy, patient (even on a late call). I would highly recommend Paradise and especially Lino!
    Zoey E. Jul 10, 2017

    Hey Jeremy. Thank you so much for the good review. We hope to be able to help you with anything in the future.

  • Sonia K. Jul 1, 2017
    Duct and Vent Cleaning
    Verified Review
    They did a great job cleaning my ducts, unclogging my AC drain line and sealing my coil. Thank you!
  • Don O. May 28, 2017
    Furnace and Heating System Repair or Maintenance
    Verified Review
    It is so hard to find an AC service business that is punctual, do what they say they are going to do and still manage to totally exceed our expectations. They cleaned ducts, blowers, blower fins, coils, supply vents, and cloth dryer vent in just a few hours and at a fair price. Paradise Air technicians are very conscious and considerate of their surroundings-our home. They are a great company to do business with,
    Zoey E. Jun 2, 2017

    Thank you so much for the great recommend, we really appreciate it! let me know if you anything else in the future.

  • Elye N. May 20, 2017
    Dryer Vent Cleaning
    Verified Review
    Great job and right on time!!
  • Chad S. May 18, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Awesome and fast
  • Jason C. May 17, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Lino and his assistant were great. Showed up on time, quoted the same price as booking with no upcharge or upselling. I highly recommend these guys great value and work.
    Zoey E. May 18, 2017

    Thank you Jason our tech a highly knowledgeable. let us know if you need future work.

  • Lyndsey J. May 17, 2017
    Central Air Conditioning Maintenance
    Verified Review
    I hired this company September 2016 because my house was not cooling properly. Lino told me my unit needed 3-4 LBS of refrigerant but insisted I did not have a leak. I told him that didn't seem correct because the coolant didn't just "evaporate" and my unit is only 5 years old. He cleaned it and added freon.. I was charged $255. Again he insisted there was NO LEAK. Now, 8 months later, shockingly I needed 4 more lbs of refrigerant that leaked back out. This time I called a different, honest, AC company who found the leak. When I reached back out to this company to address with them requesting a refund, or partial refund, for charging me for freon that leaked back out after assuring me there was no leak.. I get an email from "Zoey" saying that she talked to Lino and he remembers fixing the leak 8 months ago. HAHAHAHA! Well, I have the receipt and guess what, no leak was fixed all they did was charge me for a service call fee and freon so complete liars. Cannot be trusted. And they wanted to charge me to come back out again. No thanks. BBB claim is coming next.
    Zoey E. May 18, 2017

    Hello Lyndsey. Sorry for the misunderstanding. We have a new office assistant and mis- understood the tech. We did come out in September to check why your ac wasn't cooling. the tech added almost 4lbs of Freon. From then to now IT COULD possibly be a leak. things happened. back then you did not have a leak or else the tech would have quoted you for a new coil. Your unit is only 5 years old but that is why ac companies provide a 10 year warranty on parts(any parts that is defective by ac companies) (which is the ac unit for situations like this) it can even happen after a week a part is old. Therefore within 8 months it is possible that you have a leak. if the leak happened back when we added Freon that the coil was leaking it would happen the next day not 8 month later. We are sorry but we offered to come back out today 5/18/2017 to come check it for free but you already had someone yesterday 5/17/2017 come out. we were trying to work with you but you declined. Again we are sorry for your frustration but things happen and a coil could leak 8 months later. ( again if there was a leak it would of happened the next couple of days)

  • Michael C. May 9, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Felt like a high pressure sales pitch to install a new system. They didn't have a ladder long enough to reach our roof access, and, the solution to the problem was easily and freely fixed by another company. They were very nice, but, the whole experience felt like I was buying a car, rather than having my A/C repaired.
  • Shahid M. May 1, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Professional Service
  • IVAN M. Apr 26, 2017
    Central Air Conditioning Repair
    Verified Review
    Excellent, very responsive and helpful
  • Jonathan B. Apr 25, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Nice and Professional
    The technician was SUPER nice and professional.
  • CARLOS M. Apr 21, 2017
    Duct and Vent Cleaning
    Verified Review
    Good Job but expensive
    Very professional, did a great job, getting my vents cleaned. And was surprised with the outcome of the inspection, went ahead with the treatment because i suffer from really bad allergies and i cant sleep at night, so i hope the investment i made is worth it, because it was very expensive $758 total expense, so we'll see in the next few days if it feels any different.
  • Natoya T. Apr 19, 2017
    Central Air Conditioning Repair
    Verified Review
    Awesome
    All I can say is having to say is the professionalism and excellent customer service will have me coming back for all my ac needs.
  • Lorena J. Apr 12, 2017
    Central Air Conditioning Repair
    Verified Review
    Great Service
    Very good service Mr. Liem was very professional will definitely continue to use them for maintenance services
  • El C. Apr 2, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Nicely done!
    Lino and his crew-mate Tommy did a great job! Service and courtesy was beyond my expectations. They explained all the parts and pieces of my AC system very well and the job that needs to be done. The job was done outstanding! Will definitely recommend them to anyone. Rachel in sales and customer service is extremely polite and professional.
  • Yan. Q. Apr 1, 2017
    Central Air Conditioning Repair
    Verified Review
    Good company
    Company is fantastic . The technician (Lino )is very knowledgeable and the fee is very reasonable ! Yanlin
  • Ralph F. Mar 29, 2017
    Duct and Vent Cleaning
    Verified Review Updated
    Decitfull Sales Tacticts
    Deceitful sales tactics ad said 59.95 per ac unit instead of getting ready to work they poke around and try to raise price to over 400.00 I sent them packing. Buyer beware called Blackmon Mooring was given total price over the phone $215.00 they pulled up started unloading and went to work. Avoid Paradise Air. I DID NOT call you for mold removal you should not reply to bad reviews you just looking more foolish to me and if that helps to makes you think your sells tactics are honest You are dead wrong I wouldn't use you for anything if you were the only company in town.
  • Verified Review Original
    Decitfull Sales Tacticts
    Deceitful sales tactics ad said 59.95 per ac unit instead of getting ready to work they poke around and try to raise price to over 400.00 I sent them packing. Buyer beware called Blackmon Mooring was given total price over the phone $215.00 they pulled up started unloading and went to work. Avoid Paradise Air
    Zoey E. Mar 28, 2017

    Sir you wanted us to quote you for mold removal! It's even in our messages and that's exactly what we did! You could of denied it and we would of just cleaned your vents! Without doing the removal. We didn't charge you nothing. Not even go out and give you a service call fee. The only time the prices go up is if you have mold and you want extra services always optional!!!

  • Justin E. Mar 24, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Lackluster service attempting to up sell me nearly $1000 on an issue that was made up. Stay away from this one. Didn't even clean the unit or inspect a thing as agreed.
    Zoey E. Mar 25, 2017

    Hi Justin Sorry for your frustration I think you may be confusing us with another company. We haven't been on your property since June 28 and we did only a tune up! So after 9 months weird. Our techs are highly knowledgeable and only state the problem. We care about our company and our customers.

  • Louis B. Mar 24, 2017
    Duct and Vent Cleaning
    Verified Review
    Great job men!!
    Pleased with the work performed today! Both techs did a professional job. Lino and his assistant 2 thumbs up!
    Zoey E. Mar 25, 2017

    Thanks Louise our techs are amazing. Thanks again!

  • Susan F. Mar 21, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Created a mess of insulation and more
    I was bothered by the fact that the service tech left a big mess. I paid 441.00 for what they did and was left a mess... Bad business guys
    Zoey E. Mar 22, 2017

    Hi Susan, Our techs never touched insulation. the reason your bill was that high was because we changed your filters that we purchased and also you had 2 units with tune ups and Freon charge. Our techs always clean up after themselves.

  • Tiffany D. Mar 21, 2017
    Cooling Issues
    Verified Review
    Job done right and professionally!
    Lino had my unit up and running in no time! He explained exactly what caused the unit to shut down and promptly fixed the problem. Great response time from Rachel as well. Great experience overall!
    Zoey E. Mar 22, 2017

    Thanks Tiffany. We were glad to get your ac up and running quickly!

  • Louise L. Mar 18, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Very Professional
    Very professional and knowledgeable. I don't know anything about AC units but he took the time to explain the units inside and outside. I also thought the hours were very convenient with Saturday appointments available. I would highly recommend them to anyone needing AC service.
    Zoey E. Mar 22, 2017

    Louise Thanks so much we were happy to serve you!

  • Keith H. Mar 17, 2017
    Duct and Vent Cleaning
    Verified Review
    Call Them
    Overall the experience was okay. Rachel is a busy woman & getting all the particulars in line can be a process. Yet, as I said, the experience was okay. Services delivered are adequate. The service representative was polite & a good salesman. He called previously to the appointed time for FYI notice which is a good thing. For a quick cleaning of AC ducts, I would suggest Paradise.
    Zoey E. Mar 22, 2017

    Hi Keith Yes we are busy. what can we do. I am glad the techs helped you out!

  • Ravi B. Mar 1, 2017
    Duct and Vent Cleaning
    Verified Review
    Prompt
    They were on time, and completed the duct cleaning and dry vent cleaning.
    Zoey E. Mar 22, 2017

    Thanks Ravi Glad we were able to assit you!

  • Ling S. Feb 24, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Good & Bad mixed
    Office personnel email & phone communications are good but technician was very pushy on providing the service not explaining/answering questions very well.
    Zoey E. Mar 22, 2017

    Hi Ling, Sorry to hear that. If you ever have a problem please contact the office.

  • James M. Feb 19, 2017
    Duct and Vent Cleaning
    Verified Review
    Quality work at a great price!
    I received a full air duct system cleaning, sanitization to remove all mold and mildew, had my evaporator coil pressure washed and cleared of rust, and had a dryer vent cleaning. The final result was excellent. The two technicians were very professional, polite, and made sure I was informed of all services and pricing before beginning. I have them scheduled to return in six months for a follow up service. I would definitely recommend this company for the services I received. Will definitely be using them in the future.
    Zoey E. Feb 20, 2017

    Thank you James, we appreciate your opinion. We do have the best techs out there and know what they are doing. we value our customers and provide the best service possible. please call us in the future for further needs!

  • Arlene H. Jan 28, 2017
    Heating Issues
    Verified Review
    5 star company
    A 5 star company! I was provided excellent service. Lino initially came out for a heater issue (needed new furnaces) and I decided to add the duct cleaning. They arrived on time and prepared. They completed the duct cleaning job and throughout the entire process Lino kept me informed. He sat with me to discuss the quote prior to starting anything. Price was very fair and he worked with me to fit my needs into my budget. Rachel also contacted me the day my new furnaces were being installed to ensure things were going smoothly. Very professional and kind team. And on a side note...duct cleaning is soooo worth it! My morning allergies are gone.
  • Tina Y. Jan 16, 2017
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Professional, arrived on time. Gave estimate, came back the next day with parts and fixed problems. Will definitely call and use their services . Tina
    Zoey E. Feb 4, 2017

    Thank you Tina. We appreciate the feedback

  • RON G. Jan 1, 2017
    Duct and Vent Cleaning
    Verified Review
    Great service but after arrival the price may change
    Service technicians arrived on time to clean my dryer vent.Very friendly. I was little shock by the charge when he began his inspection. They quoted me 90.00 dollars to clean my dryer vent,but after further inspection the priced changed to 140.00. This was due to a clog in my vent system. Anyways, happy with the work. My dryer is drying my clothes on the first cycle..
    Zoey E. Feb 4, 2017

    Hi Ron. Yes depending how bad things get prices might change up a little. Happy we were able to help you!

  • Frances R. Dec 22, 2016
    Furnace and Heating System Repair or Maintenance
    Verified Review
    repair
    fast efficient friendly professional
    Zoey E. Feb 4, 2017

    Thank you Frances we love happy customers

  • Avis S. Dec 12, 2016
    Fireplace and Chimney Cleaning
    Verified Review
    Wonderful service and very reasonably priced. They were able to clean my chimney in a timely manner and I will definitely be hiring them for services again in the future.
    Zoey E. Feb 4, 2017

    Thanks Avis we appreciate your business

  • Sherrie M. Dec 11, 2016
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Great Job!
    These guys were awesome!!! I will be using them again!!! Great Price! Great Job!!!!
    Zoey E. Feb 4, 2017

    Thanks Sherrie we are happy to help

  • Tony L. Nov 6, 2016
    Duct and Vent Cleaning
    Verified Review
    5 Stars.....
    We used this company for the first time, they were in time, polite, professional and did a perfect job. We purchased a maintenance warranty as we feel confident with the company. Look forward to a great relationship. Thank you!
    Zoey E. Nov 29, 2016

    Thanks Tony, We appreciate your business. Call us for anything!

  • Tonya H. Nov 5, 2016
    Duct and Vent Cleaning
    Verified Review
    Great Experience!
    The technicians were very knowledgeable and thorough. I would have them back anytime I have a need in the future.
    Zoey E. Nov 29, 2016

    Thanks we would be happy to serve you. Returning clients get 10% Off.

  • Karen G. Nov 2, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Great job. Very satisfied.
    Lino arrived promptly and worked efficiently. He provided a thorough explanation and showed me the damaged parts he had to replace. After the job was completed, he did only a reasonable amount of upselling. I was comfortable with then entire process.
    Zoey E. Nov 29, 2016

    Thank you We appreciate your business and will be happy to help you!

  • Ken C. Oct 23, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Exceptional Service
    Normally don't leave reviews but they were great. The techs were professional and knowledgeable. I will be having them back out to my house.
    Zoey E. Feb 4, 2017

    Thanks Ken we will be happy to serve you again!

  • Michelle C. Sep 30, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Good Service
    I thought the service was great. The technician dialed me to let me know he was on the way. He arrived on time and the price for service matched what I was quoted. I will say that I was at work so I had my mom at the house to meet him. The technician dialed me many times which was really nice to get so many updates. He was somewhat difficult to understand on the phone due to a pretty thick accent. However he also sent me texts and photos of his work. I was very pleased.
    Zoey E. Feb 4, 2017

    Hi Michelle thanks so much. We appreciate your business.

  • Mary C. Sep 26, 2016
    Duct and Vent Cleaning
    Verified Review
    Great!
    They were very professional and did an excellent job!
    Zoey E. Nov 29, 2016

    Thanks Mary Glad you like our service

  • Eduardo E. Sep 22, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Fast response, prepared people.
    I am satisfied with the service, however they could have done a better external clean of the unit.
    Zoey E. Feb 4, 2017

    Thanks for the feedback I will be sure to pass it along

  • Cheri A. Sep 21, 2016
    Duct and Vent Cleaning
    Verified Review
    Good experience
    Arrived on time and tech was very knowledgeable and helpful.
    Zoey E. Feb 4, 2017

    Thanks Cheri glad we could help you!

  • Gloria C. Sep 18, 2016
    Duct and Vent Cleaning
    Verified Review
    Air duct cleaning
    2 techs came on time, very professional. They cleaned my vents, and cleaned my coils in my unit, , unplugged a drain , added free on, and deep cleaned my dryer vent. The tech took me step by step of what they were doing. I am very pleased with their work. Two thumbs Up !! I will definitely use them again.
    Zoey E. Nov 29, 2016

    Thanks Gloria We Would be happy to server you!

  • John P. Sep 11, 2016
    Central Air Conditioning Repair
    Verified Review
    Did a nice job
    They arrived on time and identified my issue. They explained everything to me before fixing anything. That night I did have an issue where one of the wires came loose/burned out and they came back the next day and fixed that.
    Zoey E. Sep 16, 2016

    Thank you John we appreciate your business

  • Tyler K. Sep 11, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Thank You
    Just a tune up but had to come back and did it for free. They will be my go to from now on.
  • Aneesh A. Aug 26, 2016
    Central Air Conditioning Maintenance
    Verified Review
    They were punctual and had all the necessary equipment. The did some investigation into what could be causing the problem. The technician said the may need to put some freon in the system. At $100/lb this can add up very quickly. Then proceeded to say that they put a total of 4 lbs of Freon in there. But they were not able to get the temperature to go down or the system to stay on. The technician told us that they do not repair this kind of system (since it was an industrial system and they did not have the tools to repair it) and suggested I call the manufacturer. They had originally quoted me $49 with 1 lb of Freon included. He said he put an additional 3lbs @ $100/lb. So I'm thinking I'll be out $350. But the technician said that since he couldn't get the a/c to work, he will charge me $100. For this I'm grateful. However, when the manufacturer authorized service person came back to look at it on Thursday, he said that there is no way someone could have put 4lbs of Freon in there. Since it was still low on Freon. He put an additional lb of Freon in there. While I appreciate that this company did not charge me $350 for work not done, I feel that the fact that he lied about putting freon in the system when he didn't makes me question the ethics of the company.
  • Rick C. Aug 23, 2016
    Cooling Issues
    Verified Review
    Zoey E. Aug 26, 2016

    Thanks Rick glad we were able To make you happy

  • Mike O. Aug 19, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Excellent service, very nice guys,
    Zoey E. Aug 20, 2016

    Thank you Michael glad you liked our service.

  • Chris C. Aug 18, 2016
    Duct and Vent Cleaning
    Verified Review
    Terrible terrible, either they over schedule or have bad time management . Should have been at my house for 2 a/c duct cleaning at noon, then they said 3pm then at 3:15 they still had not shown up and it's pouring outside. I call and leave message saying I'm concerned with wet water being tracked in from the outdoors inside, fhinking they have a truck mount vacuum. They don't, and I receive a voice message @ 3:23 saying they are 1/2 hour way. At 4:41 they show up, no way in he'll am I doing business with a company like this. I'm sure they are going to post after viewing this, but please do not offer me any 10% discount, nothing. I'm moving on. And if I were one of you reading this , you should do the same.
  • Servon M. Aug 15, 2016
    Duct and Vent Cleaning
    Verified Review
    Did a great job.
    Zoey E. Aug 17, 2016

    Thank you hope to do more business with you !

  • Caroline F. Aug 13, 2016
    Duct and Vent Cleaning
    Verified Review
    This company not only has really great prices, but they do excellent work! My home was flooded last January, and my general contractor was a nightmare and did not perform or do all he promised to do, including vacuum out all of the ducts and vents after they were finished installing nearly 2,000 sqft of oak flooring. I was in an apartment while they worked on the floors, but they did not clean the ducts and the contamination from them was really racking yup my allergies! This company came riding to my rescue and did an absolutely wonderful job! Next time I need the ducts and intakes cleaned again, this will be the ONLY company I will call! Thanks, guys!!!
    Zoey E. Aug 14, 2016

    Hi caroline. Thanks so much for the compliments we are so happy we were able to fix your allergies. We are looking forward in hearing more from you!

  • Jimmy R. Aug 12, 2016
    Central Air Conditioning Repair
    Verified Review
    They arrived as scheduled and quickly replaced the defective part.Will use again.
    Zoey E. Aug 14, 2016

    Thanks Jimmy we appericate your business

  • Rick B. Aug 9, 2016
    Duct and Vent Issues
    Verified Review
    They wouldn't do the job
    Zoey E. Aug 11, 2016

    Hi Rick, Its not that we didn't want to do the job but it was a very difficult job. 2 of our installers came out and said it was impossible because of the amount of room you have under your home to install the new ducts. we offered you an alternative but you didn't want to accept it. i am sorry we weren't able to help you.

  • Matthew H. Aug 7, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Zoey E. Aug 11, 2016

    Thanks Matthew we hope to help you in the future again!

  • Sandeep S. Aug 7, 2016
    Central Air Conditioning Repair
    Verified Review
    did what they said, and were timely.
    Zoey E. Aug 11, 2016

    Thanks we appreciate your business

  • Peiling B. Aug 6, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Zoey E. Aug 11, 2016

    peiling. we were going to come out and fix a ac tune up 2 weeks later that something happened to it but you decided to cancel an hour before. sorry we couldn't help you

  • Zain K. Aug 5, 2016
    Cooling Issues
    Verified Review
    Awesome!!!👍🏿
    Zoey E. Aug 11, 2016

    Thanks Zain glad we were able to help you out!

  • Michael W. Aug 2, 2016
    Central Air Conditioning Maintenance
    Verified Review
    The performance of the technicians were pretty good. They were very good about explaining the process of the tasks at hand. One issue I had was they showed pictures of the products without me seeing the finished product. I am more interested in seeing the work than seeing a picture of the finished product. The techs were very knowledgeable and even gave me tips on how to maintain my system. I would recommend to a friend.
    Zoey E. Aug 11, 2016

    Michael glad we helped you out. sorry my techs didn't show you before pictures. they usually do as we have some on our thumbtack page.

  • Santanu N. Aug 1, 2016
    Central Air Conditioning Maintenance
    Verified Review
    They describe all the issue. And clean the outdoor unit & change the capacitor.
    Zoey E. Aug 11, 2016

    Glad we could help you out!! Thanks again!

  • Divyesh P. Jul 25, 2016
    Cooling Issues
    Verified Review
    I started by explaining that I had a AC drainage problem. These guys show up and didn't know how to diagnose the issue nor fix it and recommended we get someone else to fix it. They didn't even turn on the AC when they tested the unit. They are all about selling the whole AC tune up and freon service and get out the door.
    Zoey E. Aug 11, 2016

    Hello sorry for that your upset. my techs were not able to unclog your drain because it was a deep deep clog which we told you you need a plumber.. we do the basic clearing the drain line which is not ear what a plumber does!

  • Pejman S. Jul 24, 2016
    Central Air Conditioning Repair
    Verified Review
    Zoey E. Aug 11, 2016

    Thanks hope to help you once again!

  • Vijay K. Jul 24, 2016
    Central Air Conditioning Repair
    Verified Review
    Zoey E. Aug 20, 2016

    Vijay we only gave you an estimate. ?

  • Krishna K. Jul 24, 2016
    Cooling Issues
    Verified Review
    Lino was great! He took the time to explain the problem and recommend a few things to do moving forward to make sure I don't run into issues again. They made sure everything was working fine across all the vents in the house before leaving .
    Zoey E. Jul 25, 2016

    Thank you Krishna. We appreciate your business. Let us know if we can help you in any other way.

  • Syed H. Jul 23, 2016
    Central Air Conditioning Repair
    Verified Review
    Job completed in time as promised .Quick reply to messages. Good friendly crew. Thanks to Lino and other members of the team.
    Zoey E. Jul 25, 2016

    Thank you Syed. Glad we were able to help you!

  • Charles W. Jul 23, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Zoey E. Jul 25, 2016

    thank you charles!

  • Doug S. Jul 20, 2016
    Central Air Conditioning Repair
    Verified Review
    Rachel was quick to respond and has been responsive with requests to repair. The technicians were quick and have done great work. Recommend their services. Pricing could be better, I believe, but not outrageous.
    Zoey E. Jul 21, 2016

    hi Doug, Thank you so much for choosing us. We are looking in doing more services for you.

  • Karim H. Jul 19, 2016
    Cooling Issues
    Verified Review
    Service was good . gentlemen name Lino came and identify quick problem in our AC. repair in 30-45minute. He know what he was doing. The AC is working very well so far no problem. I will use service again near future if needed. hope no more problem in our AC.
    Zoey E. Jul 21, 2016

    Hi Karim, Thank you so much, we appreciate your business and we will be sure to send leno to you always. looking to do more business with you.

  • Lois E. Jul 19, 2016
    Central Air Conditioning Maintenance
    Verified Review
    They were thorough and did a great job on the ac. They came back immediately to assure the ac was working properly. I highly recommend them.
    Zoey E. Jul 21, 2016

    Hi Lois, Glad we could help you and your daughter. call us if you need any other work. we appreciate it !

  • Kellie P. Jul 18, 2016
    Duct and Vent Cleaning
    Verified Review
    Tried to sell my wife a package much more than what we were initially quoted. Having to get second opinion not sure if they can be trusted with such a high upsale pressure.
    Zoey E. Jul 21, 2016

    Hi Kellie, You requested a AC tune up part of that is to run a diagnostic to see if anything is wrong with your ac unit. my techs only told you what was wrong with the unit. they wanted to fix your unit so that you won't have any other problems with your unit.

  • Chastity C. Jul 14, 2016
    Cooling Issues
    Verified Review
    Thank You so much!!!! Paradise Air for helping me. 1 From another Business listed on on this app that DID NOT fix my AC unit and wasn't in a hurry to fix the problem. 2 I spoke with Racheal at Paradise Air and she was so helpful and went beyond and above customer service to help me. The Tech's that came right out and did a thoroughly assessment and explained the work and by showing what needed to be done. They very professional and completed the job in a timely manner. Thanks again Paradise Air for a great job done. Satisfied Customer
    Zoey E. Jul 21, 2016

    hi Chasitity Glad you called us to help you. Rachel stated the problem and we were on top of it quick glad your house is cooling properly now :) .

  • Corrie N. Jul 14, 2016
    Duct and Vent Cleaning
    Verified Review
    Vent cleaning
    Zoey E. Jul 21, 2016

    Hi corrie, No one was at the house, your husband only wanted a basic clean. i am sorry you weren't pleased.

  • Michael L. Jul 11, 2016
    Cooling Issues
    Verified Review
    There really was no job The gentleman who responded to the request for service never contacted me or asked me to contact him to schedule a date for the service quote. I don't know about the quality or value of the service as we never got past the initial email exchange. That was on Saturday, today is now Tuesday and I haven't heard from the company. Ill assume the owner decided he didn't want the job after all. A courtesy to tell me so would have been nice. I have been without A/C for 3 months now. Im beginning to think there isn't an A/C company who think my situation isn't worth their time. They seem to have bigger fish to fry
    Zoey E. Jul 12, 2016

    Hello Michael, The Reason why they never contacted you was because you never said that you wanted the work done. Thumbtack works in a way where you need to respond so that they know you want them to be hired. you contacted us wanting work to be done and you purchased all the parts and freon. That is a liability for you as a company to install parts and products that you purchased because we never know if they are good or not. to purchase freon is only threw a lic. Ac expert. You did not have ac for 3 months? you only contacted us over the weekend and again did not mention in the messages you wanted us to come out.

  • Garrett M. Jul 8, 2016
    Central Air Conditioning Maintenance
    Verified Review
    The two gentlemen installed my new smart stat and were very knowledgable! Plan to use this company later this fall for service.
    Zoey E. Jul 12, 2016

    Glad we were able to install it for you ! thanks again!

  • Norma S. Jul 8, 2016
    Duct and Vent Cleaning
    Verified Review
    Lino did a very good job, in arriving promptly close to 1:00 p.m. as expected, to the back of the house, at the garage door where I had directed him. He and partner were quick to unload equipment and get to work. Lino answered my questions and explained what he was to do in advance, in an attentive way. He's an asset to you A/C DFW Experts LLC, I hope you already now this. s
    Zoey E. Jul 8, 2016

    Hi Norma. So happy you are pleased with our service. we hope your bedroom is not dusty anymore :). have a great weekend.

  • Lawrence F. Jul 8, 2016
    Central Air Conditioning Maintenance
    Verified Review
    I had a coupon for A/C service including drain lines and a free one pound freon charge. I was told they couldn't clear the drain line, that I would have to hire a plumber, they charged me for the pound of freon plus tax on all the labor. Be careful with Paradise Air.
    Zoey E. Jul 8, 2016

    hello Lawrence, first off you weren't present the time our techs were there and second your agent was very pleased in the work that was performed. we didn't just charge you for freon. we charged you for coil cleaning! so how ever much you paid was for coil cleaning because it was extremely dirty. my techs couldn't not unclog our drain line because it was way to clogged that ended up turning into a plumbing job. my tech even pour acid to clear the line (not to mention he burned himself) Type your response to this review.

  • Amy A. Jul 7, 2016
    Cooling Issues
    Verified Review
    They were very quick and reasonably priced! Thanks!
    Zoey E. Jul 8, 2016

    Thank you Amy! We hope to do more services for you!

  • Vivek P. Jul 7, 2016
    Central Air Conditioning Installation
    Verified Review
    Zoey E. Jul 8, 2016

    Vivek. We NEVER did your A/c Install. We did service for you a week ago not for AC install. We opened your drain line.

  • Mosh A. Jul 6, 2016
    Central Air Conditioning Repair
    Verified Review
    These guys are professional. Came in to fix a busted controller board on my Lennox unit. Gave honest diagnostics at every point, confirmed if there were any additional costs and if they should proceed. All was cool 1 hour later. Just ask to speak with Lino, this guy won't stop till your system is working perfectly.
    Zoey E. Jul 8, 2016

    Thank you Mosh we value our customers. Let us know how we can better serve you in the future.

  • David M. Jul 5, 2016
    Cooling Issues
    Verified Review
    Zoey E. Jul 8, 2016

    David glad we fixed your cooling issues

  • Dereck W. Jul 5, 2016
    Central Air Conditioning Repair
    Verified Review
    AC went out at one of my vacant rentals and my usually AC guy was not available so I gave this company a shot since their initial service call few was cheap. I got a call a few hours after he was supposed to show up and let me know he was having trouble finding the issue and had to go to the store to get some parts. 8 hours later I got a call letting me know he fixed it and the charge with tax was almost $500. I asked what the heck you did and he told me he replaced some bad wiring and topped off the freon. I have a huge problem with this because he never gave me an estimate or an option to get a second opinion. In addition, the AC went out the next day so I called him back over to see what the deal was. He came over and checked it out and to my surprise he literally told me its "bullshit" that he had to come out because my unit will go out again because it needs to be cleaned and a whole slew of other issues. When I call someone over I don't just want them to temporarily get it to start. I want them to let me know the issues and give me the option to repair. It's been a week and still haven't received my invoice receipt explaining the repair. Fyi, my normal technician would probably only have charged his service call fee to repair "bad wiring".
    Zoey E. Jul 12, 2016

    Dereck, First of my techs went to buy you the part and they called you back but you did not answer them. you answered them 8 hours later that night! you werent even home at the time. What you got charged for was this, $49 tune up fee $188 for 2 ILBS of freon, $158 for wiring into condensor replacement which is a total of $395 plus tax. NO WHERE NEAR $500 like you stated. we did the work because you were not in town. 3 hours after the techs did the work you responded to them and they explained to you what they did. When our techs arrived the Condensor was working but your worker who is fixing your house left all the doors and windows open so we checked it out and it was working. your house will not cool if all doors are open and its 100 degress outside. so thats why you assume the air conditioning was not working. we offered you a FREE 1 year Tune up but you declined it.

  • אפי א. Jul 4, 2016
    Texas heat arrive at our door, AC was down this 4th. Of July weekend, full house relatives arrived from upstate NY, and we are sweating non stop. Called so many comapnies, no one wants to arrive to fix the problem. Eventually after intensive search online I have found those incredible peoples of AC DFW. They agree to arrive ASAP, and that's what happen. In less than an hour problem as been solved after replacing failing capacitor, they made sure to clean the system and sanitize the ducts. Great company, respond on holiday weekend and very affordable price. Recommended to others, you won't regrate.
    Zoey E. Jul 4, 2016

    Thank you so much, we appericate your business and are looking to service you again.

  • James W. Jul 4, 2016
    I called this company on fourth of July because my ac wasn't working. It was 90 degrees in the house. They came out within 20 min to fix the problem. I knew calling I would be charge so high for after-hours after calling another company they wanted double their price. I highly.recommend. Best customer service. You can actually see they care that everyone is comfortable and taken care of.
    Zoey E. Jul 4, 2016

    We are so glad we were able to help you at such a short notice. We look forward to doing your Air Ducts next week. thanks

  • Steven W. Jul 4, 2016
    Central Air Conditioning Repair
    Verified Review
    So the techs did well and they did come out to fix my AC after business hours, but the pricing for what they did was outrageous. Make sure you understand exactly what your charges will before you have them do the work. It cost me over $440 for them to look at a few wires and pop a circuit breaker. Be careful using them.
    Zoey E. Jul 4, 2016

    Hello Steven, First off thanks for choosing Ac DFW Experts. You contacted us wanting us to come the same day late that evening which turned out to be 9:30 at night. that is considered after hours. No company will come out late that night without a after hours service fee especially on fourth of July weekend. our techs provided you with the best freon close to 2 pounds and they fixed as well some burnt wires in your ac unit. Our techs gave you a lot of advice on your ac unit to help you so there wont be more damages to your unit. we tired to help you and offer you a great 1 year maintenance service contract but you refused to accept it. Your total for that night was 444 EXACTLY. not more than that. So for all that you received it was a great price.

  • Joel F. Jul 3, 2016
    Central Air Conditioning Maintenance
    Verified Review
    They called me to let me know they were on their way, and asked to make sure the time was still ok. They were very thorough in inspecting out AC system. Lino went over any areas of concern and gave me his recommendations. They were very knowledgeable and did a great job.
    Zoey E. Jul 8, 2016

    Hello Joel, Glad you Ac is working.

  • Jordan B. Jul 1, 2016
    Cooling Issues
    Verified Review
    Very professional. Got my duct system fully cleaned and diagnosed my problem quickly. Would hire them again to do my job.
    Zoey E. Jul 4, 2016

    Thank you Jordan we look forward in doing service for you!

  • Justin F. Jun 28, 2016
    Central Air Conditioning Maintenance
    Verified Review
    We just moved into a house, and wanted to have the AC checked. These guys arrived in a clean uniform, with a company branded vehicle, and appeared very professional. They cleaned the AC, and added some additional refrigerant. They pointed out a few things that would need to be taken care of in the near future, but did not pressure me into making a decision on-the-spot beyond offering me a fair deal. I'm holding back the fifth star because this company doesn't yet have a website, which made me initially feel skeptical. I would hire again.
    Zoey E. Jul 4, 2016

    Hello Justin, thank you so much we are working on our website and it will be up and running soon.. we look forward in doing more services for you.

  • Thomas I. Jun 23, 2016
    just got a review request from AC DFW experts. Didn't think twice. I am more than happy to leave them a 5 star review for their top notch services. About two weeks ago I decided to get air duct cleaning for my rental property just before I leased it. Service manager sent me a quote here on thumbtack with an unbelievable offer. Didn't think twice but to give them a call and schedule an appointment. Their technician and his helper arrived at the day of the job. I was amazed with the amount of equipment they pulled out of their little service truck. Looking sharp and super professional their completed the job in no time. As soon as they finished their job. The unit smelled like fresh lavender. I love it!!! I recommend them to all.
    Zoey E. Jul 4, 2016

    Thank you Thomas, we appericate your review and we are happy we were able to provide you with our services.

  • Rachel K. Jun 23, 2016
    I called Ac DFW experts because my air condition oh wasn't working in this 100 degree heat with little ones at home it gets super super hot. They were quick and so nice. Customer service staff was so nice and the techs are super nice. I highly recommend this company. They replaced my whole Ac unit as well as cleaned my air ducts (which not to mention were disgusting). They won't let you down!!'
    Zoey E. Jul 4, 2016

    Thanks Rachel we are thrilled to know that we helped you and serve you with the best services.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We do , we have $29 flat service call fee. And $49 for tune ups.
What is your typical process for working with a new customer?
We talk about the problem. Set up a date and time to come. Typically within 1-2 days
What education and/or training do you have that relates to your work?
We have a lot of hours and knowledge
How did you get started doing this type of work?
Noticing how dusty peoples homes are and just engaging a good relationship with the client
What types of customers have you worked with?
We work with all customers. Residential and commercial
Describe a recent project you are fond of. How long did it take?
Air duct cleaning per unit takes about an hour.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure you know who you are going with.
What questions should customers think through before talking to professionals about their project?
If you are getting parts replaced with there is warranty.