Paradise Air Dba. AC DFW Experts LLC
About this pro
Joia L.May 20, 2018Verified
Yes, try being on time. We just bought this house and wanted to start out with a good cleaning. They came to clean my AC vents and dryer vent. They did a very poor job on the ONE they cleaned and didn't even do the dryer vent. Immediately tried to upsale. I won't use them again. $89 down the drain.Aug 11, 2017Verified
Lino was great! Friendly crew, Professional, clean, they fixed all my issue fast, very knowledgeable. Lino explain me step by step how he resolve the problem and what needs to be done. A great service in affordable price. Thanks to Zoe for a great customer service and quick schedule. Highly recommend !Nov 3, 2017Verified
Lino and the crew came out to replace an HVAC in July and they were very quick, did not make a mess and were done in to time.Oct 30, 2017
Gave me a two hour window. Hour and a half later still not here. Not answering their phone. One thing we never get back in life. Time.Oct 23, 2017VerifiedZoey E.'s reply
Hello Brandon. We are sorry for what happened. We tried to reach you a lot of times from a few different phones to let you know the technician got stuck in a very bad traffic but you didn't answer us. When the technician got to your address nobody opened the door. Again we are very sorry.
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- What should the customer know about your pricing (e.g., discounts, fees)?We do , we have $29 flat service call fee. And $49 for tune ups.
- What is your typical process for working with a new customer?We talk about the problem. Set up a date and time to come. Typically within 1-2 days
- What education and/or training do you have that relates to your work?We have a lot of hours and knowledge