FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Polaris Tax & Accounting our services are built around your needs, we know that entrepreneurs are looking for an Accounting firm that works collaboratively with their business without worrying about being charged by the hour with no predictable billing. We want our clients to feel confident that they can call, e-mail, or meet with us without any fear of being billed by the hour. Therefore, our pricing structures are customized to our client individual needs.
- What is your typical process for working with a new customer?
Working with an Accounting firm should not be difficult, therefore, in our effort to provide extraordinary client service to extraordinary clients, we want to make make sure that your expectations of our services are discussed, agreed upon, and everyone is happy with the decision to make Polaris Tax & Accounting your accounting firm of choice. In order to achieve this goal we have streamlined our onboarding process in five easy steps outlined in our Client Onboarding Page published on our website.
- What education and/or training do you have that relates to your work?
Our team is comprised of Accountants and Enrolled Agents, what is an Enrolled Agent? Enrolled Agents are the only federally-authorized tax practitioners who specialize in the complex field of taxation and, also have unlimited rights to represent taxpayers across the United States before all administrative levels of the Internal Revenue Service (IRS) including Audits, Collections, and Appeals. An Enrolled Agent is a person who has earned the privilege of representing taxpayers before the Internal Revenue Service by either passing a stringent and comprehensive examination covering both individual and business tax returns, or through experience as a former IRS employee. Enrolled Agents status is the highest credential the IRS awards, individuals who obtain this elite status must adhere to strict professional and ethical standards. Enrolled Agents, like attorneys and certified public accountants (CPAs), have unlimited practice rights before the IRS. This means they are unrestricted as to which taxpayers they can represent despite their geographical location, what types of tax matters they can handle, and which IRS offices they can represent clients before.