FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Diagnostics (figuring out the issue) - $50 Data Migration (includes install of new drive) - $50 Password resets - $20 Install Memory - $20 Labor for most other tasks - $30/half hour Data recovery - attempt = $50, data recovered = $100 On site fee - $30/half hour Ask me how I can make your system faster with the following upgrades! Alright, here's my normal "speed up your computer" steps that I can do to help speed up your computer OS tuneup - $50 - this is basically a run through of your system to clear up any bloatware that you may not use that's taking up system resources. This will make it as efficient as it can be without a fresh install (which wipes out your installed programs, etc). RAM Upgrade - $ depends on computer - these take care of a lot of issues with a system. This will prevent it from having to write loaded programs to the hard drive in order to load more programs. Since the hard drive is the slowest component on the majority of computers, this will speed up day to day actions. Solid State Drive - $ depends on size required - This replaces the slowest component in the system and makes it one of the fastest. You'll see the most improvement with this.
- What is your typical process for working with a new customer?
I ask questions to help pre-diagnose the issue with the customer. Once the customer decides to use my services, I schedule a place and time to meet with the customer to exchange hardware or perform the service requested. Billing takes place after work is complete.
- What education and/or training do you have that relates to your work?
I have an associates degree in MIS and several Microsoft, CompTIA, and VMware certifications.