Introduction: We work hard to provide high quality service to our clients. We hear time and time again that folks cannot get in touch with or get answers from their accountant, so we have a policy of 24-hr response time. Even if we don't have your answer, we will at least get back to you so that you know we are working on it. We also charge functional rates (rather than hourly rates per person), and can often provide fixed pricing for the services that you need. We can work at your site or ours, as well as remotely, and provide customized solutions to meet our clients' needs - whatever they may be. We are also a proponent of client education. We want our clients to fully understand what is going on and be enabled to handle as much of it on their own as they want - in that regard we provide training and oversight for clients that want to handle their own bookkeeping rather than fully outsourcing it.
We love solving problems! I would say that we are cleanup specialists. Many of our clients come to us with books that are a mess, and getting them cleaned up and functional so that the client can see good, reliable financial data to help them run their business is one of the most rewarding types of projects we do.