FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Regardless of the caliber of your home or business our proposal will be consistent. Its based off of a formula that accounts for both materials and the amount of time the project will take. More expensive materials and a more detailed work will reflect the price accordingly.
- What is your typical process for working with a new customer?
We like to start by providing a free in person estimate to get eyes on the project and have to opportunity to connect with the potential client. Once we have gone over the details we will put together a proposal so you can see where your money is going. After accepting, you are put on the schedule and will receive a confirmation phone call on a date before the project is launched. If a customer needs design or tile consultation we are happy to help with the decision making process as well. Our number one priority is customer satisfaction and our reviews reflect that!
- What questions should customers think through before talking to professionals about their project?
Consider what your timeline is, what design you think you'd like, and what type of floors you want to go with. If you are unsure collect some inspiriting material from a magazine or online site.