HigherGround Media Design

Dickinson, TX

Get up to five quotes from pros like HigherGround Media Design within hours. Get Quotes

About this pro

How does your business stand out?

HigherGround Medai Design has more than a two decades of experience providing high quality residential and commercial computer and website design services. We offer quality Hosting and Promotion Services to enhance your website. Why go through another party for your website hosting and search engine optimisation services when we can do it all right here? We also offer experienced computer repair and other IT solutions.

What do you enjoy about the work you do?

Richard Wakeland our founder has been providing quality website design, hosting solutions, and computer repair to Bay Area Houston, and Greater Texas since 2001. Early in 2005, Richard created a knowledgeable team of designers and started HigherGround Media Design. With his inexpensive but quality solutions we are sure that you will find us to be compatible with your budget no matter what the type of project you are creating.

Location

Dickinson, TX 77539

Background check

Complete

Years in business

12

Number of employees

1

Times hired on Thumbtack

1

Reviews

10 Reviews
  • Martha L. Jul 5, 2017
    HigherGround pays attention to your every need and I can't say enough about the service they provide
  • Martha L. Jul 2, 2017
    Richard is always proactive, punctual, polite and a true man of God. It's a pleasure to do business with him
  • Mark E. Jun 21, 2017
    They were very good about listening to my needs and suggesting appropriate options at a reasonable price! They are great to work with.
  • Ed F. Jun 18, 2017
    Richard built, hosts and maintains my website. I am very happy with the quality of his service the website design and functionality are great. I feel I got a very fair price for excellent work done on a timely basis. I highly recommend Higher Ground Media design to you. Ed Fryday Owner, www.spacecityinspections.com
  • Tommy T. Jun 17, 2017
    Richard, the owner, does a great job! His design services are exceptional. Higher Ground Media has been doing our website for over 10 years, and we couldn't be happier. I definitely recommend!
  • Lark G. Jun 17, 2017
    They were able to trouble shoot the computer problems I had and hook up new devices. They did a very good job. Would always call them back for help.
  • Gehrig B. Jun 17, 2017
    I would recommend them to anyone or any business looking for this type of service.
  • James G. Jun 16, 2017
    The combination of quality and pricing is simply top notch! James G.
  • Don R. Jun 16, 2017
    It has been a great response to all my needs and updating the website has been very simple!!!thanks
  • Deanna R. Jun 16, 2017
    Thanks for your good businews

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Yes
What is your typical process for working with a new customer?
Schedule the first meeting face to face with client. If the work is with a computer and it can't be resolved at the customer house or place of business the computer will come back to my shop for repairs. Most repairs take 24 to 48 hours or less. Some issues require parts replacement, which can take up to 7 to 10 business days. Website design is similar I meet with the client first meeting to discuss all aspects of business and what they would like to see on the internet. 2nd step is design, 3rd overview, 4 training, and 5 go live.
What education and/or training do you have that relates to your work?
30 plus years experience of computer service repair. 20 plus years experience with website design and marketing.
How did you get started doing this type of work?
Hobby
What types of customers have you worked with?
All my current customers are owners of small businesses. Several of my customers I also perform their Computer Service work. I have several residential customers that I service computers for.
Describe a recent project you are fond of. How long did it take?
I recently completed a complete website overhaul for South Union Missionary Baptist Church, here in Houston TX. I had several meetings with their media department and the complete project took about 2 months to final go live. I talk the church's media group how to manage the website from the backend and answered all questions.
What advice would you give a customer looking to hire a provider in your area of work?
Be sure you contractor knows what you want and see if they have done this task before.
What questions should customers think through before talking to professionals about their project?
Be mindful of timelines as most of my delays fall on the customer, waiting on content or approvals. It can put a project in a pending hold state for long periods of time.