|Monday||9:00 a.m. to 4:00 p.m.|
|Tuesday||9:00 a.m. to 4:00 p.m.|
|Wednesday||9:00 a.m. to 4:00 p.m.|
|Thursday||9:00 a.m. to 4:00 p.m.|
|Friday||9:00 a.m. to 4:00 p.m.|
|Saturday||9:00 a.m. to 4:00 p.m.|
Gutter Master Roofing & Construction Co.
About this pro
great guysMar 6, 2018Verified
Install was efficient. Days later I noticed what looked like dead leaves & dirt were actually holes from where the old gutter system was. Also discovered they should have been plugged as standard procedure. Had to send pics to owner and he still hasn't repaired my home. Now, I don't want him or his people anywhere near my home. Worst customer service EVER!!!May 11, 2017VerifiedRush P.'s reply
Our Company was hired to install Gutters And Downspouts on this home. This customer wanted for us to move a downspout to a different location, so we did that upon her request. When we moved the downspout my crew leader told her that the Piece of LP siding (recalled) that she has on her home would need to be replaced. The customer asked him to replace it and he told her that his Tuck wasn't set up to change LP siding(recalled) and that she would need to hire a different contractor to fix or repair that piece of recalled siding. We have 98% 5 star reviews on here and from our customers, all she had to do was call and Talk to me or someone in my office and we could have directed her to the right person or company for her repairs.
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- What should the customer know about your pricing (e.g., discounts, fees)?We have pricing that is fair to all homeowners and fair for our company as well, we want them to get a good quality job completed for the money they pay us to complete the job. We are not the cheapest but I can say we are not the most expensive. We are a liscened and insured company with box trucks we work out of and Paid employees to do the work.
- What is your typical process for working with a new customer?We like to visit the customes home and provide a exact estimate for the project. When we close the final sale to our customers we can go ahead and set a schedule a installation date.
- What education and/or training do you have that relates to your work?We have over 25 years in this buisness and have worked on over 25 thousand homes in metro Atlanta.