Current Top Pro
Hired 19 times
11 years in business
(Eastern Time Zone)
8:00 a.m. to 6:00 p.m.
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
I don’t know what to say. I thought customer service was a thing of past but when I hired 1 Simple Solutions to clean my carpet, I was blown away with the cleaning process. Mr. Jules brought back life back to carpet that was 10 years old. I really appreciated the care that was taken with cleaning my carpet. 1 Simple Solution has become my go to carpet cleaning company. Will share my experience with friends and family.Jan 20, 2019
Jules was very responsive, and this was important since I am in one state and my property is in another. Once I scheduled the work, Jules let me know that he would call when in route; the next day, he did just that. My carpets looked remarkably better, good enough to make it through one more tenant. Thank you for your timely arrival, quality service, before and after pics, and professional manner. I would definitely use this company again.Dec 28, 2018Verified
My carpet has not looked this good in years. He was on time and the best customer service. He is simply the best. I will be hiring him againDec 18, 2018Verified
Can say enough....I have already spread the word to my neighbors. Had my carpet cleaned about 3 months ago. They charged me 150 bucks and had all kinds of hidden charges. Almost 250 when they were done and carpet still had stains. Found Jews (1 Simple Solution) on thumbtack. True professional and price was 142 no additional fees arrived 15 mins early, applied pretreatment and scrubbed the the entire up stairs before steam cleaning the carpet. Was in no rush like the other guys my carpet looks amazing. Don’t look any further if you need your carpet cleaned.Dec 1, 2018Verified
Jules did a fantastic job on cleaning all the carpeting in our town house. He guaranteed his work and gave us u great rate for our next cleaning. This is my new go to guy. Thank you Jules for the great customer service and fantastic job on the carpets.Jan 18, 2019Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Our prices are priced at a fair market value. We do offer Senior Citizen and Veteran discounts.
- What is your typical process for working with a new customer?All new customers are welcomed with the chance to experience our great customer service with a quality job well done.
- What education and/or training do you have that relates to your work?All technicians are certified with the Institute of Inspection Cleaning and Restoration Certification or (IICRC). We continue ongoing education and certification so that we can provide a high level of service at all times.