About this pro
2 hires on Thumbtack
Areas needing work
James was professional and did a wonderful job replacing my sidewalk.May 17, 2017Verified
Jim fixed our sidewalk that had been raised by tree roots. He arrived on time and gave me a fair price for the repair. I would recommend him to others.Sep 22, 2016Verified
Jim Grubb knows his stuff. Several years ago, he and I met while he was doing some work in my neighborhood. My wife had been "hinting" that she wanted stone work around our new pool to complete "the look" (eye roll). I reluctantly went over to ask him a few questions, and I (wrongly) anticipated he was probably going to try to oversell himself, and quote me unfairly. At the time, I didn't think the conversation was going to lead to much more than me procrastinating this decision for even longer. He gave me a ton of helpful information about the process. I asked what'd it entail, how long he'd think it would take, and what it'd cost me. He didn't try to sell me or give me an astronomical price. He answered every question objectively. I ended up hiring him that day. Don't tell my wife I said this, but she was definitely right about the stone. Since then, Jim has done many other projects for my family, and I've also referred him onward. He also put the brick front on my sister's house- it looks fantastic. I'm happy to have done business with him. Jim is a great guy.Jan 29, 2016
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- What should the customer know about your pricing (e.g., discounts, fees)?Regarding pricing, nothing is set in stone (well figuratively speaking of course), and It's impossible to hit the nail on the head without understanding the amount of work it's going to take, the amount of manpower I'll need, and the tools to get the job completed the best way possible.
- What is your typical process for working with a new customer?First, I like to have an exploratory conversation about you, and about the type of work you're looking for. I prefer to physically come to the site prior to giving an estimate, so my quote is as accurate as possible. Another important element of quoting, is to get a feel for the environment, and the accessibility for any equipment needed on-site. Once I get a feel for the job, I am then able to provide you with a fair and accurate figure for a solution that far exceeds your expectations.
- What education and/or training do you have that relates to your work?I started my apprenticeship in Philadelphia with the BAC Local 1, in 1987. I have 29 years of hands-on experience regarding all things construction, and the ability to turn crumbling walls into pieces of art.