About this pro
3 years in business
30 hires on Thumbtack
I cannot say enough great things about Allison and Exclusive Chauffeur. We rented their party bus for a surprise wine tour for my wife's birthday and we had a blast on it. They provided us with a couple of bottles of champagne and orange juice to start off the day and had some birthday balloons too. The bus was awesome. We only had 12 people on it due to some last minute cancellations, so we had tons of room. Heather was our driver and did a great job driving us all over the Hudson valley. The most impressive thing is that at the end of the night I accidentally paid our driver too much money because I had forgotten to deduct the deposit from the balance due. I called Allison the next day and she worked to get me the extra money back, no questions asked. I feel like a shadier place could definitely have just claimed the extra money was for a really good tip or that I didn't pay what I said (I paid cash and didn't ask for a receipt...doh). Allison saved the day and worked with my credit card company to refund my deposit, even offering to give me cash up to hold on to when the refund was in limbo for a week. I would highly recommend these guys!Jan 27, 2018Verified
I had a variety of ages and he was very accommodating. would use them againNov 30, 2017Verified
- What is your typical process for working with a new customer?The customer reaches out to us with their date, time and cost expectation and we work with the customer to meet their every need.
- What education and/or training do you have that relates to your work?We have professional experienced qualified drivers and also can provide female drivers upon request. Our drivers cater to the customer to feel that they are treated with the highest of care.