Tech Ninja

El Mirage, AZ

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About this pro

How does your business stand out?

We take pride in our effort to offer a uniquely better model of service. Our focus is on making technology easy for our customers. Tech Ninja offers low flat-rate pricing on all our services and products. We aim to amaze our customers with affordable prices and superior service. We know you have plenty of choices and we want the choice to be simple.

What do you enjoy about the work you do?

It allows me to meet new people and see how I can help them fix their problem

Location

El Mirage, AZ 85335

Background check

Complete

Years in business

12

Number of employees

3

Times hired on Thumbtack

28

Reviews

27 Reviews
  • Jerome F. Aug 17, 2017
    Computer Repair
    Verified Review
  • Greg G. Aug 7, 2017
    Computer Repair
    Verified Review
    I had an issue that was not easily detected but very quickly solved. He is my new Computer Tech here in Phoenix!
  • Michael P. Aug 6, 2017
    Router Setup and Installation Services
    Verified Review
    Great experience. Fast service on time for job. Very professional. Would use again for sure.
  • Tina G. Jul 23, 2017
    Computer Repair
    Verified Review
    Patrick was amazing!
  • Howard H. Jul 22, 2017
    Computer Repair
    Verified Review
    Bottom line: what had been an extremely vexing problem (on a triple boot system) for me, was solved, and completely resolved. I found the Tech Ninja service to be outstanding! In my on-site repair situation, he offered a lot of explanations and provided insights that will be very helpful for me going ahead. Actually, I'd say he went above and beyond what was probably needed to solve the problem; he provided excellent customer service as well as excellent technical service. His fee was EXTREMELY reasonable, and, at the end of the day, I was completely satisfied. I would not hesitate to recommend his services, and will certainly look to the Tech Ninja for future advice and services.
  • Richard P. Mar 25, 2017
    Computer Repair
    Verified Review
    Excellent
    Did everything I wanted to repair my PC, working great now
  • Gloria E. Feb 6, 2017
    Computer Repair
    Verified Review
    AMAZING.
    My PC crashed, dreaded blue screen. Tech Ninja arrived 30 minutes after the phone call. Diagnosed the system as dead (it really was fried). I purchased a new system and Tech Ninja came back a couple days later and transferred the information from the fried drive to the new PC and all was well in my neighborhood. Technician was great (took his shoes off before he entered ... nice touch), explained things well. Price was very very reasonable. Will refer Tech Ninja and will call again if I need them.
  • Barry R. Jan 29, 2017
    Computer Repair
    Verified Review
    Highly recommended
    Extremely satisfied. Did everything I requested and didn't charge over the original quote. Honest, clean cut, and very knowledgeable. Would highly recommend.......
  • Starletta C. Jan 23, 2017
    Computer Repair
    Verified Review
    Tech Ninja Experts
    Prompt, honest and valuable service
  • Jamie S. Jan 18, 2017
    Computer Repair
    Verified Review
    Excellent service, highly recommend!
    Excellent service, and fast repair, He explained everything very well. Prices were affordable as well! Patrick is very knowledgable in what he does. highly recommend!!! A++++
  • Stockton P. Jan 15, 2017
    Computer Repair
    Verified Review
    Great Work for Great Price!
    the hard drive on my computer went out all of the sudden, so i reached out to tech ninja. got a response very quickly and was able to bring him my computer the next day. he had it finished the following day and helped me out a lot! great work for good price! big thanks to him!
  • Billy M. Jan 2, 2017
    Computer Repair
    Verified Review
    Satisfied Customer
    Had two operating systems, on two different computers re-loaded. He was very through in his work, and worked to make sure that everything was working correctly. Very Satisfied!
  • Donald L. Dec 1, 2016
    Technology Support Service
    Verified Review
    best pricing i've come across.
    very smart man & explained everything very well.nice demeanor & would recommend Patrick to all my friends.his pricing was inline with time involved.
  • Carol & Ron T. Nov 13, 2016
    Computer Repair
    Verified Review
    Tech Ninja Patrick is the best!
    Patrick was not only total professional, but went beyond what we expected in service. Highly satisfied with his knowledge and would certainly recommend him to anyone needing computer help.
  • Mary K. Nov 11, 2016
    Computer Repair
    Verified Review
    Great service!
    The problem was a simple one and Patrick resolved it in minutes - and he didn't even charge me a fee! I will be having him back to remove Windows 10 from my computer in the near future.
  • C. L. Nov 6, 2016
    Computer Repair
    Verified Review
    Highly Recommended
    I am beyond pleased with the quote, communication and professionalism I received from Patrick. I will continue to utilize his services and am already having him work on my desk top computer. Don't hesitate to contact him!!!! Highly recommended!!!!
  • Alleyn A. Jul 31, 2016
    Always there to help whenever I call! Fast service and always gets the issue fixed!!
  • Chaka S. Jul 28, 2016
    Excellent customer service and very prompt as well. My computer crashed and I thought I lost everything important on it. But Patrick saved the day with his excellent expertise and work. Thanks Astra!
  • Michelle C. Jul 28, 2016
    Very knowledgable and always answers all my questions . Strongly recommend!
  • Rodney K. Jul 28, 2016
    Computer Repair
    Verified Review
    Very knowledgeable, great at explaining the issues and gave additional info on workings of our computer. And very importantly, kept working until all problems were corrected at a very affordable cost. Will pass on his name and phone number to anyone needing these services.
  • Gini C. Jul 27, 2016
    PC Computer Repair
    Verified Review
    Wiped out my whole system. I lost ALL of my documents AND photos, which were irreplaceable.
    Patrick L. Jul 28, 2016

    User did not mention that her phone installed an application that 'controlled' her photo library even after I mentioned that self installed "3rd Party" applications did not transfer in backups. This is why she lost her photos. I pulled her profile off the laptop before wiping and reloading it and did not find anything in her documents. I tried for several hours to recover any potential data from the drive and from my backup but was only only able to recover thumbnail style images from whatever program she may have been using.

  • Greg L. Jul 26, 2016
    PC Computer Repair
    Verified Review
    Quick, efficient and right on.
  • Samantha P. Jul 13, 2016
    My go to technician for all my computer issues, updates and advice. I would highly recommend Astra Technical Services to anyone needing computer help.
  • Hubert U. Jul 8, 2016
    Computer Repair
    Verified Review
  • Sarah H. Jul 3, 2016
    Needed my home network setup, Astra got me a great deal on a new router and installed everything in under an hour. Price including labor was less than what the big box electronic stores charge for just the router. Service was great and the tech was super friendly.
  • Crystal P. Jul 2, 2016
    Very quick and through. You can depend on them to get the job done the first time. They are my go to guys in the business
  • Erica S. Jul 1, 2016
    iPhone 6 glass replacement, clean up spyware on computer, hard drive removal and installation, set up a media server and so much more!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Tech Ninja offers low flat-rate pricing on all our services and products. We aim to amaze our customers with affordable prices and superior service.
What is your typical process for working with a new customer?
We always try to determine what the users needs and wants so we can find out what is most important to them.
What education and/or training do you have that relates to your work?
10+ years experience with "break / fix" in electronics. I am very big in DIY and strongly believe in the #RightToRepair your personal devices when they fail / break.
How did you get started doing this type of work?
I am very interested in electronics and have always had a passion of fixing and building new things.
What types of customers have you worked with?
All age groups from teenagers to adults and elderly. No matter the demographic or age we can help you get what you need.
Describe a recent project you are fond of. How long did it take?
Building my Windows 10 Pro home server... I am never done upgrading or working on it. I have also recently built up a PfSense enterprise grade firewall/router/dhcp server and it seems to be working great.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure they don't try to 'pull the wool over your eyes'. I always try to show the customer the reason behind why I am doing something so they understand the reasoning behind it. If a client is interested in 'looking over my shoulder' or listening to me talk about what needs to be done to fix something I am more than happy to explain my steps to finding out what needs to be done to fix the issue.
What questions should customers think through before talking to professionals about their project?
It all depends on the issue. Just try to think about things logically. Their is no such things as a 'stupid' question. If a person isn't positive about the problem at hand, they should admit it right off the bat while they are troubleshooting and trying to determine a fix.