Beachy Guest Bathroom
The estimate was off. Checked with the contractor who did measurement and agreed. Never heard back. I found Granite Design in Chicago to do it for a fractionSep 19, 2018Verified
The installation was very smooth from start to finish. I told them my budget and showed the cabinets and tile, they helped me choose the product. I chose Cosmos Quartz and that provided the best value for the money.Dec 16, 2016Verified
Very good service from start to finish.Dec 7, 2016
They do great work, but if they are unable to do something good luck getting a credit back. I have been trying since January 2018 to get a credit back for them being unable to thin a small backsplash and Im now at the bank to dispute the charges because all you get is the run around.May 18, 2018Review from Facebook
Michelle Reithel Soesbe
Recently had our kitchen done. Every step of the process was seamless. Excellent customer service from the selection/scheduling/install and follow up. I highly recommend. Dont waste time shopping around, start w/Precision Stone and you will be glad you did!Apr 29, 2018Review from Facebook
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- What should the customer know about your pricing (e.g., discounts, fees)?Yes, we have a standard and transparent pricing system. Our estimate has detailed line item pricing and all material and service pricing is pre-determined. All our products in our warehouse are tagged and priced. Clients are welcome to browse through our selection and can make a selection. Our sales associates and designers are on site to assist clients with any questions they may have on products, its application and availability etc. Our website has many of our product offering categorized in price levels and with special sale pricing too.
- What is your typical process for working with a new customer?We have an initial client consultation (phone or in-person), get project details and provide clients with a detailed estimate. We recommend that clients visit ur warehouse / showroom to select material and get ideas. We then follow up with an in home measure and send client a project contract based on the field measure. At this time we request the client to send us contract with the deposit money and we then set them for an installation date. Our crew arrives on a pre-determined date and time for installation and completes the project and performs a walk thru with the client. The final payment is due at this time and we leave behind a "Care & Maintenance" sheet for the client.
- What education and/or training do you have that relates to your work?Our employees undergo periodic training on products, sales processes, digital production and installation. Our production crews are certified on running the CNC (Computer Numerically Controlled) Machines, software programming & Lazer measurement. All crews performing services are employees of our company and we stand behind the quality of work and its installations.