|Sunday||8:00 a.m. to 8:00 p.m.|
|Monday||8:00 a.m. to 8:00 p.m.|
|Tuesday||8:00 a.m. to 8:00 p.m.|
|Wednesday||8:00 a.m. to 8:00 p.m.|
|Thursday||8:00 a.m. to 8:00 p.m.|
|Friday||8:00 a.m. to 8:00 p.m.|
|Saturday||8:00 a.m. to 8:00 p.m.|
Handy-Hands and More!
About this pro
Mike A.Feb 16, 2018VerifiedHugo M.'s reply
I truly appreciate the quick response time from Tammy and Hugo. I needed several pictures hung and ceiling fans installed. Hugo was professional and speedy and got the task done right. I also needed help carrying some items to the garage and he helped with hesitation. I will definitely use their services again and recommend to others. Thanks so much for following through as well.Nov 10, 2017VerifiedHugo M.'s reply
Thank you! He is always there for those in that need of a handy hand! It was our pleasure to be able to help you with all your request! We love what we do, and making our customers smile! Have a great day Lo!
Explain they want cash before we hire them. Don't take a job they don't know how to do.Jul 21, 2017Hugo M.'s reply
Why would anyone lie like this? I don't even know what that is??? Or who you are? Is this a fabricated attempt to destroy someones account???? The fact that you are anonymous tells me this is not a real review, shame on you????? I'm going to contact Thumbtack in hopes to avoid this happening to someone else!
Great service! Would definitely hire again!May 25, 2017VerifiedHugo M.'s reply
Thank you Ryan. I look forward to cleaning your beautiful home every month hereafter!
They were prompt, prepared and professional in every aspect of the deep cleaning job I hired them for. First let me say that they were so nice to work with! They were both energetic, self-starters and in 5 minutes I knew I could relax and let them do what they clearly knew how to do. They worked well together and I was so pleasantly surprised at how thoroughly and quickly they covered everything I wanted them to do and then some. I'm just so happy with my nice, spotless house! I'm a senior citizen on a budget and with some mobility problems, and wasn't sure if I could find someone I could trust and afford. I will never have to worry about that again. Hugo hung pictures for me and Tammy has a great eye for decorating, so I didn't just get an immaculate house, I got one that I love to be in! And last, but certainly not least, is that these are just really nice people. And now I know exactly where to go when I need help with ANYTHING in the house. That is huge to me! I gave them an excellent rating....as house cleaners and for going beyond my expectations. (And I'm really picky!) :-) Thank you so much Tammy and Hugo. Great job, great price, great people!May 7, 2017VerifiedHugo M.'s reply
Thank you Shirley! We hope all my future customers are as kind and genuine as you! We look forward to working with you on many more projects. We are blessed to have found our first customer on Thumbtack to be such a nice person! I'm still thinking of all the decorating to come! God Bless you for the opportunity!!! Thank you for taking pics. I told Hugo when we left we forgot to get pics. That was very nice of you to put them up! ;) I'm so happy you get to enjoy your beautiful home as you've been seeing it in your mind. That makes Hugo and I so happy for you!!! Again, thank you Shirley!
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- What should the customer know about your pricing (e.g., discounts, fees)?It would depend on the Job?
- What is your typical process for working with a new customer?My goal is to first and foremost remember each customer has different needs. Based upon the customer's needs and availability I will conduct a phone assessment of what the job entails. I would then further communicate over the phone, email, text, or go to a clients home, or business to give a free estimate. As to get an exact price. Followed by a time and day that meets my clients agenda for Handy-Hands to do the requests.
- What education and/or training do you have that relates to your work?Hugo has a Mechanical/Arrow engineering degree. Hugo has been doing household handyman, and mechanical and engineering work for many years. I've been in the cleaning, organizing and decorating business for many years. I specializes in residential, commercial, or office cleaning; weddings, Staging and decorating. I have a degree in Social Science, which allows me to understand and communicate with my customers professionally. This is the More that we do!