The Grout Specialist, LLC
About this pro
These guys did a great job that needed a lot of work. It is a rental house and the last tenants were NOT clean. They took out all the grout and put new in, cleaned and sealed the tile floors and walls. They have great personalities and were easy to work with when the electrician had the electricity off most of the day and they were either held up or had to work with little light. I would highly recommend them for the job you have.Dec 13, 2016Verified
I hired the Grout Specialist to clean the tile and grout in my shower. They came out and had all the items they needed at the door before they even knocked. Once inside they put on booties and laid down tarps. While cleaning the shower they noticed on my bathroom floor that the grout was cracked up really bad in one spot. They told me that they would repair a 2ft piece of grout for no extra charge. I couldn't believe it. I will use them again.Oct 14, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?All jobs are unique so we bid them independently of other jobs.
- What is your typical process for working with a new customer?Request for quote, answering the request with a free in home estimate, customer signs the estimate to turn it into a work order, schedule the job and come out and perform the work. We ask for 50% down on any job $800.00 or more and 3% CC charge we also accept checks.
- What education and/or training do you have that relates to your work?We have a combined 23yrs of actual tile and grout work. We attend any trainings that are vendor sponsored.