The Grout Specialist, LLC

Englewood, CO

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About this pro

How does your business stand out?

The Grout Specialist has 23yrs of tile and grout experience in the commercial and residential markets. We use the highest quality products (mostly eco friendly) for tile and grout maintenance. We offer competitive prices, highly trained technicians and excellent customer service. We are a Colorado owned and family operated business. NOT a franchise

What do you enjoy about the work you do?

We take pride in the customers joy of seeing the transformation of the their old and grungy looking tile and grout to new looking tile and grout for a minimal cost. "We specialize in taking the old to the new".

Location

Englewood, CO 80111

Years in business

2

Number of employees

5

Times hired on Thumbtack

2

Reviews

11 Reviews
  • Connie R. Dec 13, 2016
    Tile and Grout Cleaning
    Verified Review
    GREAT JOB, GREAT WORKERS, HIRE THEM!!
    These guys did a great job that needed a lot of work. It is a rental house and the last tenants were NOT clean. They took out all the grout and put new in, cleaned and sealed the tile floors and walls. They have great personalities and were easy to work with when the electrician had the electricity off most of the day and they were either held up or had to work with little light. I would highly recommend them for the job you have.
  • Craig F. Oct 14, 2016
    Tile and Grout Cleaning
    Verified Review
    The Pros
    I hired the Grout Specialist to clean the tile and grout in my shower. They came out and had all the items they needed at the door before they even knocked. Once inside they put on booties and laid down tarps. While cleaning the shower they noticed on my bathroom floor that the grout was cracked up really bad in one spot. They told me that they would repair a 2ft piece of grout for no extra charge. I couldn't believe it. I will use them again.
  • Stacey F. Oct 14, 2016
    Great experience
    They were on time, fair and professional
  • LIsa L. Oct 13, 2016
    Great company to work with!!
    I live in California and have a rental in Boulder The Grout Specialist was a great company to work with. They were on time, quoted me a fair price and finished in a timely manner. I will use them every time I need to clean my grout or re-grout my showers.
  • Toni L. Oct 10, 2016
    Great job on pre-moving clean & seal
    Their two-man team came in the morning, cleaned tile in our kitchen, 3 bathrooms and entryway, and were out in a half-day. Our tile never looked better! We were not able to see it later (we had this done before we moved), but it looked great while we were in the house. The color was nicely uniform, and looked very, very nice.
  • Carly Z. Oct 9, 2016
    Tile and Grout Cleaning
    Verified Review
    Two times a charm
    The Grout Specialist came to my house for the second time in a year. The first job was to clean and re-caulk my main shower. The second time was October 7, 2016 and they cleaned the tile and grout on my 2-sink vanity. They were and are a professional tile maintenance company that really takes pride in how they treat your house and belongings. They always had slip-ons while in the house, avoided walking on my grass and only laid down tools and supplies on furnished tarps. Thank you Aaron, Edward and James.
  • Mike W. Oct 8, 2016
    Professional Kitchen Tile Floor Repair and Replacement
    Everyone at The Grout Specialist was very professional and helpful. It was easy to schedule the initial appointment, and they were easy to work with to schedule the tile repair and replacement. They outlined the timeline for their work and then delivered as promised. They were upfront about the risks related to the poor quality of the sub-floor. When it comes time to rip and replace the floor, I will definitely​ give them a call.
  • Jody M. Oct 5, 2016
    Looking Good as New!
    We had VERY dirty grout in our break room. The tile looked old and dingy. The Grout Specialist cleaned and resealed the tile and it looks as good as new! Thanks Grout Specialist!
  • Rex Y. Oct 5, 2016
    Great Job.
    The people at the Grout Specialist did and outstanding job. Thank you
  • Amelia B. Oct 3, 2016
    The Grout Specialist guys goes Above and Beyond
    Our tile grout and calking in our master shower was becoming very dirty and moldy. We came across an Ad in the mail for The Grout Specialist. We called several grout companies and The Grout Specialist got out the fastest with a free estimate that was reasonable and was flexible with our busy schedule. They were very clean cut professional, personable, and explained in depth what they were doing. They did an amazing job on our master shower. We were so impressed that we had the company re-grout our kitchen floor and front entry hallway, which turned out to be a night and day difference. They matched up a great color for our grout and it turned out looking brand new. They repaired a large portion of our tile grout, which was cracked and missing. We are looking forward to The Grout Specialist coming back to re-grout and calk our guest bathroom. I highly recommend there services.
  • Mitch P. Oct 3, 2016
    Good guys to work with
    Aaron and Eddie were professional and easy to work with. The project was finished on time and budget.
    Edward A. Oct 3, 2016

    Thank you Mr. Parascand we enjoyed making your project look fantastic. Type your response to this review.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
All jobs are unique so we bid them independently of other jobs.
What is your typical process for working with a new customer?
Request for quote, answering the request with a free in home estimate, customer signs the estimate to turn it into a work order, schedule the job and come out and perform the work. We ask for 50% down on any job $800.00 or more and 3% CC charge we also accept checks.
What education and/or training do you have that relates to your work?
We have a combined 23yrs of actual tile and grout work. We attend any trainings that are vendor sponsored.
How did you get started doing this type of work?
The 2 owners have construction backgrounds that specialized in flooring especially bathrooms and kitchens.
What types of customers have you worked with?
mostly residential customers with houses from $265k to $3million. some commercial properties i.e.... restaurants, apartments, commercial building entry ways.
Describe a recent project you are fond of. How long did it take?
We did a complete clean and reseal of the tile and grout on a large house. It took 2-days. We also did a complete clean and reseal of tile/grout for a PHO restaurant. It took 3-days at night.
What advice would you give a customer looking to hire a provider in your area of work?
They should hire a local company that takes pride in not being a franchise. Keep the money in Colorado.
What questions should customers think through before talking to professionals about their project?
Customers need to realize that the job may entail more than just the grout repair. A lot of times we encounter loose and damaged tile that leads to water in the wall i.e...showers Also, remember that if we color seal a portion of the tile in your property the old grout will look bad. Have it all re-colored an sealed for the best look.