FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The price depends heavily on the material and the square feet (area) the marble/granite/stone will take up.
- What is your typical process for working with a new customer?
First, we set up an appointment to check the area and measurements. Then, we check the measurements to provide a estimate for the customer, sometimes we take more time to provide an estimate because we need to determine what type of material the surface can handle and what type of material the customer likes. Also the customer can determine what kind of polish edge they like. We usually carry samples of the material, but if the customer would like to see more options then we can schedule a time to meet up at our warehouse and choose from more options there. Or if the customer has their own type they would like, we can handle that as well.
- What education and/or training do you have that relates to your work?
We have 10 years of experiences, including 7 years of training.