FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer various lesson packages, set at the market average of a dollar per minute. We also incentivize long-term lesson packages with lower rates, and we offer a 10% discount for family lessons. Payments are due every four lessons. Because we travel to students' homes, we charge a $5 travel fee per lesson. DocRocker Music Academy exercises great flexibility in scheduling, while allowing room for cancellations without penalties.
- What is your typical process for working with a new customer?
We offer a trial lesson, free of charge to all of our prospective consumers. We keep a log of every students' basic information, from past experience to future goals, updated weekly during lessons. If you decide what we offer is not the best fit, you are not obligated to any commitment. After a successful trial lesson, we discuss a service agreement and payment plan, as well as scheduling options for future lessons.
- What education and/or training do you have that relates to your work?
Danton Arlotto completed his Master's degree in piano pedagogy at West Chester University of Pennsylvania in 2017 and received professional K-12 music education certification through the state of Pennsylvania. His undergraduate degrees in keyboard performance and music theory and composition are also from West Chester University.