|Sunday||8:00 a.m. to 8:00 p.m.|
|Monday||8:00 a.m. to 8:00 p.m.|
|Tuesday||8:00 a.m. to 8:00 p.m.|
|Wednesday||8:00 a.m. to 8:00 p.m.|
|Thursday||8:00 a.m. to 8:00 p.m.|
|Friday||8:00 a.m. to 8:00 p.m.|
|Saturday||8:00 a.m. to 8:00 p.m.|
About this pro
8 years in business
16 hires on Thumbtack
Areas needing work
Veteran Home Improvement was easy to work with. Showed up on time...a big plus for us retired military. He knew what he was doing on the bathroom remodel and did and excellent job. Also is flexible with changes to the scope of work first established. I would hire this company again.Aug 23, 2018Verified
Quick response, job completed in timely manner, and good value for the price!Aug 22, 2018Verified
please disregard the previous review!! he came to complete project today.Aug 10, 2018Verified
Initially we wrote a great review. He came and did the job promptly. But he forgot to complete a portion of the screening and forgot to install the lock to keep the door closed. He said not to worry, that he would come back and complete the project no charge. 2 weeks later, he has set up two different times to come over and then never showed, no phone call, no text, no apology. both times i reached out to confirm and he confirmed that he would be there. I literally confirmed this morning that he would be at our house at 5:45 today and he said yep. So I left work early to meet him at 5:45 and now it's 7:30 and I've called twice and left messages and nothing.Aug 9, 2018VerifiedVeteran Home Improvements's reply
I called when I got home, as well as text to let customer know that I had a death that I was dealing with today, and apologized, I hope we can resolve this matter as soon as possible, as I'm sorry I missed our appointment, but was in a state of shock today and stepped away from my phone, the lock was an addition to initial bid, and all screen was put up, please let me know when we can resolve this I would gladly come out and do what I need to make you 100% happy I pride myself on no complaints!
Mr. Andy was very friendly, professional, and expedient. He is fair priced and I highly recommend him.Jul 22, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?All my pricing is always encompassed around scope of work not time!
- What is your typical process for working with a new customer?I enjoy meeting and discussing the task at hand, and always explaining in full detail in what will take place during competition. I always build a personal relationship with each customer. I do not look to get rich on one job, I want you to always feel delighted and confident in calling upon me for every project you have!
- What education and/or training do you have that relates to your work?Bachelor's degree as a Civil Engineer, with over 16 years of experience.