THE STEAM PROS

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Zip code

Cleaning method

Number of rooms

Carpeted stairs

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Introduction: Hello, I pride myself on cleaning your home or business professionally and effectively, I go above and beyond on every single job to do the best possible cleaning. I do all of the work myself so I can assure you get the highest quality and best customer service for your cleaning. Check out my website! I love what I do, I get great satisfaction in seeing a rug, piece of upholstery, carpet, or tile restored when the customer thought there was no hope. I strive to provide a higher quality level of cleaning. I work with our clients to truly understand their needs. I love investing self improvement and the science of environmentally-safe cleaning. There is a lot of chemistry involved in correctly cleaning carpet, tile, rugs and upholstery. I enjoy the science behind my work. I guarantee all of my cleaning for 90 days. Katrina

Overview

Hired 162 times

Background checked

1 employee

20 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2019

2018

2017

Featured Projects

81 photos

Condo tile
Tile and Grout Cleaning

Specialties

Cleaning method

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

93 reviews

5

96%

4

1%

3

2%

2

0%

1

1%

Read reviews that mention:

Amber A.

Dec 4, 2023

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Hired on Thumbtack

Punctuality and work ethic was on point. Would definitely hire again for future projects and highly recommend for anyone looking for steam cleaning.

Details: Sofa • Loveseat • 2 pieces • Microfiber

Upholstery and Furniture Cleaning

Kristin N.

May 23, 2022

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Hired on Thumbtack

Excellent work! Katrina did an amazing job cleaning our sectional. She was efficient and professional. We will definitely use this company again for our carpets and upholstery cleaning.

Details: Sectional • 3 pieces • Microfiber

Upholstery and Furniture Cleaning

Mike T.

Dec 22, 2020

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Hired on Thumbtack

Katrina, with The Steam Pros is a professional! Arriving in their well marked and clean looking van, she immediately presented me with a business card and introduction. She is obviously very proud of her work as it shows. We were absolutely thrilled with the furniture we asked to be cleaned so we asked her to also do our carpets. She agreed and knocked them out on the spot! Everything from the beginning was spot on with this company- the contracting, introduction, work quality, value, appearance, and attitude!!!! Two thumbs up!!!

Details: Ottoman • Chair • 2 pieces • Drink stains

Upholstery and Furniture Cleaning

Kashmala Z.

Nov 12, 2020

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Hired on Thumbtack

Showed before and afters of the carpets, bed, and chairs that needed cleaning. Relieved a lot of stress and overall very happy with the experience!

Details: Mattress • Chair • 2 pieces • Pet stains

Upholstery and Furniture Cleaning

Cydney B.

Sep 24, 2019

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Hired on Thumbtack

This was my first experience with a carpet cleaning company, but I will never use anyone else. They showed up on time and I liked that they wore uniform shirts. They were courteous and professional and did an excellent job cleaning our carpet. I was very pleased with the service and recommend them highly.

Carpet Cleaning

Credentials

Background Check

Katrina Camilleri

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
All prices include: Spot Treating, Pet Stain Treatment, Cleaning, Sanitizing and Deodorizing. I will not underbid then change my price when we arrive, if someone does that to you, ask them to leave and call me! *I stand behind my prices 100%. I do have a $75.00 minimum charge.
What is your typical process for working with a new customer?
I need as much information as possible so I can quote the best price and be prepared to give the best service I can provide. When I arrive, I will review the areas you are needing our services on, I have a few tools that most don't to assure you get a better cleaning when you use my company. I also use my chemistry skills to mix the proper formula to get the most soil from your carpet, rugs, tile and upholstery. Then I get my equipment together and do my best to fulfill the needs of the customer. Then before I leave, I make sure the customer is completely satisfied with my service before I accept payment.
What education and/or training do you have that relates to your work?
I have multiple IICRC certifications (Institute of Inspection Cleaning and Restoration Certification) This is the highest standard in the industry. I am an IICRC CERTIFIED FIRM.