About this pro
The maid did not show up when I needed.Mar 21, 2017VerifiedDonald B.'s reply
you rescheduled and we were booked that day. sorry for your experience. we provide excellent customer services.
We were not prepared(our fault) but they were very nice about it. Paid them for travel time.Mar 19, 2017Verified
Excellent communication Was caught off guard when asked for a "travel deposit" a few days before move Was very flexible with times due to a possible u haul snafu Efficient and asked where to put items when we arrived at our new homeFeb 19, 2017VerifiedDonald B.'s reply
we appreciate your business as for travel deposit was deducted from final amount!
I have used them before they are professional and made the move better (I hate to move) just with their personalities. ThanksJan 27, 2017VerifiedDonald B.'s reply
Thanks Joyce w. We look forward to serving you in the near future.
Quoted me $120 for the first three hours and $40 for additional hour. Then told me final price was $250 for a 3 hour 15 minute job. He stated flight of stairs, furniture size, overhead and insurance as to why the price is double his quote. He never mentioned any of the extra cost when I told him that I had stairs. The 2 movers were very polite and hard workers, but was a lot smaller than what I was expecting. I had to help them with several of the larger furniture prices or they the job could've gone over four hours. In the end, I paid them what I was quoted: $160 for four hours of work.Jan 20, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Yes flat rates and hourly rates. flat rates between 120-1000 hourly rates 35-55 hr depending on stairs elevator or pianos.
- What is your typical process for working with a new customer?we give them options and let them decide what's next.
- What education and/or training do you have that relates to your work?I graduated and have business degree and we are very trained in moving.