Current Top Pro
Hired 13 times
(Eastern Time Zone)
Mon - Fri
9:00 a.m. to 5:00 p.m.
Credit card, Cash
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Jul - Dec
Move out cleaning
House with pet(s)
Works with houses with pets
Good work. They were able to clean places where I could not.Sep 4, 2018Verified
We're a busy family with lots going on. The highlight of the day was coming home to a fresh-smelling, clean home. The owner, Kathryn, is great to work with. We will continue to use Maidpro going forward.Jun 27, 2018Verified
Sara and Maisie did a great job. Very professional and did an awesome job on cleaning. My place has never been this clean before. I feel they went above and beyond my expectations.Jul 6, 2018Verified
The girls that came to my home yesterday were professional and courteous. They both did a wonderful job and I'm very happy with the service.Jun 19, 2018Verified
The girls are professional and really seem to care about their quality of work. I’m very happy with the experience and using them every other week to help me keep our house clean.Jun 13, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?There is no contract and we have a simple 2 business day notice to cancel, skip, or reschedule your service. We offer discounts for scheduled weekly, bi-weekly, and monthly cleanings. We also run special promotions where you can save even more money - just ask and we'll be happy to tell you about them! We offer a Re-Cleaning Guarantee. If you are ever dissatisfied with your cleaning, all you have to do is let our office know within 24 hours of your service, and we’ll re-clean at no additional charge.
- What is your typical process for working with a new customer?We make it easy to create a cleaning schedule that fits your life. Tell us what you're looking for and let us know of any "hot spots" in the home that we need to focus on. Choose a frequency option: weekly, bi-weekly, monthly or one time. Pick an arrival time: morning or afternoon. Decide how we access your home: provide us with a key (kept locked securely in a key safe) or simply let us in when we arrive.
- How did you get started doing this type of work?Unsatisfied with the home cleaning I was getting from another company, and with a desire to be my own boss, I felt there was an opportunity to start a professional home cleaning company in Fort Wayne. I love that MaidPro gives families and busy professionals MORE TIME to do things they love (hang out with friends & family, relax on weekends, attend kids activities and sporting events). I especially enjoy being an employer who can provide our PROs with a rewarding career, a steady paycheck, and nights/weekends off (so they can enjoy time with their families too)! More and more families are finding that a professional home cleaning service like MaidPro is no longer a luxury - it is a necessity. Prior to opening MaidPro, I worked in the corporate world of finance and know firsthand how hard it can be to balance work life, home life, school, kids events/practices AND finding time to keep the house clean. MaidPro is here to scrub your toilets and clean your base boards so you can focus on the things that really matter in life.