Happy Paws, Inc. "Quality, Professional In-home Pet Care"

Frederick, MD

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About this pro

How does your business stand out?

We are a quality Pet Sitting and Grooming Service that has been providing professional in-home care since 1999.We have a large team of professional pet care specialists providing exceptional care for Frederick County. Our sitters are bonded, insured, and background checked.

What do you enjoy about the work you do?

Our pet care team takes pride in knowing we have been servicing the area for over 16 years! We are proud to offer comprehensive, high-quality and professional care with a team of over 32 Pet Care Professionals. Due to the number of sitters we have, we are able to be more flexible than most other companies in the area while still providing personal and specialized care for your pets!

Location

Frederick, MD 21701

Background check

Complete

Years in business

18

Number of employees

32

Times hired on Thumbtack

46

Reviews

15 Reviews
  • Beverly C. May 1, 2017
    Dog Grooming
    Verified Review
    Working with me to work grooming into schedule but have me down for May 18th.
  • Peter S. Apr 15, 2017
    Cat Sitting
    Verified Review
    Happy Paws get two paws up!
    Excellent experience with Happy Paws - Angela was very professional in explaining their service when she visited our home. We were away for a 10-day vacation, and Karen emailed us with daily updates about her visits to look after our cats. Wouldn't hesitate to use them again in the future!
  • Catherine C. Mar 29, 2017
    Dog Walking
    Verified Review
    Mid-day walks
    So far so good! Today is my dog's first walk!
  • Carol M. Feb 13, 2017
    Dog Grooming
    Verified Review
    Thank you for the best job possible.
    Everything went well. I appreciate Renee's kindness to the dogs and to me. They will be done again in March and I hope won't be such a mess when she gets here.
  • Kim C. Jan 17, 2017
    Dog Grooming
    Verified Review
    Excellent
    Best grooming services ever! Reena, you're awesome!
  • Susanna R. Nov 17, 2016
    Dog Grooming
    Verified Review
    Highly Recommend !!!
    Arrived on time. Great communication. Wonderful webpage to set up future appointments. Offers many services. Great job with my puppies for their first Grooming.
  • Wendy C. Oct 14, 2016
    Dog Grooming
    Verified Review
    Patient groomer
    I have a 17 year old poodle and he has his elderly issues, the groomer was patient with him and he was really bad for her. We are hoping she will come back.
  • Toni S. Jul 28, 2016
    Cat Sitting
    Verified Review
    My scheduled cat-sitter canceled at the last minute. I found Happy Paws through Thumbtack. We quickly scheduled a meet the cat session. Angela was great, she had just the right person in mind to watch the cat. Liz was here every day, brought in the mail, cleaned the kitty litter, and played with Lucky each time she visited. She sent me notes every day. Lucky was a happy kitty while we were away. I will hire Happy Paws the next time I need someone to watch my cat.
  • David H. Jul 19, 2016
    Dog Grooming
    Verified Review
    Grooming on our little bison. She is old and totally blind. Very difficult to groom. Everything went well! I appreciated their patience. Will definitely schedule again.
  • Ashley M. Jul 6, 2016
    Dog Grooming
    Verified Review
  • Elsa D. Jun 2, 2016
    Dog Grooming
    Verified Review
    I liked the fact that the person in charge was here on first visit. Went over the process from start to finish. Both persons were personable and professional. Very nice company to deal with
  • MEAGAN L. May 3, 2016
    Dog Grooming
    Verified Review
    Happy Paws was absolutely wonderful! It was super convenient, friendly and responsive and I would recommend them to anyone looking for a mobile groomer for their pets!
  • Lynn C. Apr 30, 2016
    Dog Grooming
    Verified Review
    I am a life long dog owner. I have tried different businesses for grooming but I was looking for something different and something better for our current dog. Luca is our great Pyrenees - mix, rescue. He is an amazing dog but with his "guard dog" nature, he reacts when faced with dogs he is not familiar with. This trait meant we could not send him to the grooming options offered in the local pet stores. I found "Happy Paws" through "Thumb Tack" during a google search. I did not have to wait before I heard from Happy Paws. From the first contact, through my entire experience, I was communicating with the owner and then the groomer. Happy Paws has impressed me, as their years caring for animals has grown and developed into an amazing well executed business. They do not leave any stone un-turned. They have thought of everything. Every improvement and upgrade they have made, over the years, stems from the their interaction with their clients and the animals. Our first visit included a visit from the owner, Angela, and the groomer, Reena, who have worked together for years. Angela took the time to make sure I was comfortable with our first experience. I truly enjoyed her visit. She is very easy to talk with and so good at listening to all my question and/or concerns. As for the grooming experience, it deserves 5 stars as well. Luca is 76 lbs so I was so curious how the groomer would be able to bath and trim such a large dog - one who doesn't like water/baths. However, nothing fazed Reena. She handled Luca with confidence and as a result Luca had less anxiety because he knew he was being cared for and that Reena could and did handle him with great care. There is so much more I can share about our positive experience. But I will end with the fact that Luca looks beautiful and we cannot get enough of his soft fur and gorgeous looks! I am so grateful to Happy Paws and I HIGHLY recommend Happy Paws to every dog owner!!
  • Chrissy P. Mar 22, 2016
    Dog Grooming
    Verified Review
    My experience with Happy Paws has been wonderful!! They called and set up my appointment right away ..I got a quote ...and the groomer came to my house and explained how everything works and I could not be happier!! My Gigi ? looks so cute and the convenience of having the groomer come to us is awesome!! I highly recommend Happy Paws ?
  • Ana J. Mar 2, 2016
    Dog Grooming
    Verified Review
    They did a great job grooming a very nervous rescued chow.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Our Pet Sitting rates start at $18.50 and our Grooming rates start at $ 65.00 We are "Bonded and Insured" through Pet Sitters International's (PSI) insurance company.
What is your typical process for working with a new customer?
We like to give a complementary "Intake" meeting initially and meet with you and your pets! The meeting takes about 45 minutes to an hour and gives us time to talk about the pet care services while you are working or away on a trip and/or grooming services you're interested in for your pets.
What education and/or training do you have that relates to your work?
All of our professional pet care providers have pets of their own. We have vet techs and groomers who have been working in the field for many years!
How did you get started doing this type of work?
I started in 1999 just locally and slowly gained the trust and respect of my clients. from there, it was "mainly word of mouth" (referrals). I soon hired help which became a wonderful team of Pet Care Providers! We have been so fortunate to be given the opportunity to care for so many wonderful pets though out Frederick County!