What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the scope of the project. We give deep discounts on interior design and hospitality design projects ranging from 10% - 20%. Since we are a furniture manufacture and custom work shop we can be able to give deep discounts depending on the project.
What is your typical process for working with a new customer?
IH offers a initial FREE, one hour, interior design in home consultation. Our packages range depending on project size. We offer deep discounts on furniture since we are a manufacturer and retail showroom located in Frederick, Maryland. Our packages can be seen our website.
What education and/or training do you have that relates to your work?
Christopher Ritchie, Owner, Founder, and Creative Director, has had a lifelong passion for unique furniture, interior design and custom woodworking. Influenced by his mother, who was also a interior designer, he honed his skills, he's been working in the industry for over 20 years. He has designed for Starbuck’s, Neiman Marcus, Horchow, Westin Aruba Casino Resort, (Top Chef) Bryan Voltaggio’s Family Meal in Baltimore, Paul Mitchell Salon (The Temple), and Restoration Hardware. Christopher has owned and worked directly with furniture manufacturers for more than 20 years.
Our designers are ASID certified.
Our Lead Designer Leslie went to design school in Italy where she received her degree and was previously with a DC design firm before she came to Industrial Home in early 2016.
How did you get started doing this type of work?
Christopher Ritchie has had a lifelong passion for unique furniture, interior design and custom woodworking. Influenced by his mother, who was also a interior designer, he honed his skills, he's been working in the industry for over 20 years.
What types of customers have you worked with?
We work with residential, commercial, and hospitality design projects.
Describe a recent project you are fond of. How long did it take?
We recently began a project in which we are furnishing 4 rooms and a foyer space in historic Downtown Frederick. In addition to furniture we assisted the clients in selecting wallpaper and paint colors. We love giving back to our community and bringing character and new life to old homes in the area so we were very grateful and happy to help. Once completed this project will have taken 3.5 months.
What questions should customers think through before talking to professionals about their project?
Project scope (rooms to include, furnishings, painting etc), time frame (when the project needs to be started and/or completed by), budget (maximum), inspirations, and client(s) goals, are all important for designers to know. For Industrial Home these details are crucial so our team can provide the best experience possible.