FAQs
- What is your typical process for working with a new customer?
Have a face to face meeting to go over the whole project from top to bottom along with supplying the customer with all up to date literature about our company including a copy of our insurance coverage, references, contracts/quotes etc.
- What types of customers have you worked with?
We have worked with all types of customers from the basic residential home owner to corporate commercial chains such as Jo-Ann Fabrics
- What advice would you give a customer looking to hire a provider in your area of work?
Check with friends, neighbors, or co-workers whove had improvement work done, and check out a contractors reputation as much as you can. If you can, take a look at there past work they have done and ask about their experience. Once youve narrowed your options, get written estimates from several contractors. Dont automatically choose the lowest bidder. Ask for an explanation to see if theres a reason for the difference in price. A contractor should be able to give you names, addresses, and phone numbers of at least three clients with projects like yours. Ask each client how long ago the project was and whether it was completed on time. Was the client satisfied? Were there any unexpected costs? Did workers show up on time and clean up after finishing the job? Ask for copies of insurance certificates, and make sure theyre current. Understand Your Payment Options. Try to make payments during the project contingent upon completion of defined amounts of work. All contracts should be clear and concise and include the who, what, where, when, and cost of your project. Before you sign a contract, make sure it includes: 1. The contractors name, address, phone, and license number (if required). 2. A estimated start and completion date. 3. A payment schedule for the contractor, subcontractors, and suppliers. 4. Whose obligation it is to get all necessary permits. 5. A detailed list of all materials