First Class Locksmith

5.0
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(5)
5.0
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5 reviews
5
100%
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Customers rated this pro highly for responsiveness, work quality, and professionalism.
  • Shenila M.

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    Sep 20, 2017Verified
  • Thumbtack Customer

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    George did an excellent job of removing my old doorknob and replacing it with a new one. He went the extra miles to ensure that my knob/lock was installed correctly and that I was 100% satisfied. I would highly recommend him and will use him again in the event there is an additional need.

    Jul 28, 2017
    George K.'s reply

    Thank you for the review! We take pride in knowing our customers are happy with our service!

About this pro

We bring not only years of locksmith experience to the table, but also industry knowledge and years of expertise in commercial construction and infrastructure. Precision, quality, expedient, and a guarantee is the only way we work. If we perform a service for you, you can rest easy knowing it will be done correctly, safely, and affordably. Our teams goals are centered around your satisfaction. From the moment you contact us you'll see our commitment to service in our prompt arrival, professional work, and friendly, honest, and knowledgable communication. We provide a First Class Locksmith service designed to address your problem or request the first time, every time. We bring a unique skillset to the job site that most locksmiths do not have. Our combination of exceptional workmanship, knowledge and communication skills, along with a commitment to providing a more than satisfactory service is what sets us apart from our competitors. Helping individuals and companies in such a large city like Houston allows us to work with many different types of customers and industries. Many times, we are responding to a situation where the customer is either losing money by being locked out, heavily inconvenienced, or upset. There is an absolutely electrifying feeling when you know that not only can you have the satisfaction of solving a problem, but you can help someone out who (more often than not) has been put in a bad situation because of an issue with their locks systems. Seeing our customers faces light up from having their issue resolved, as well as their deeper satisfaction of knowing they received a quality service at an affordable price is what our team enjoys every single day.

Years in business

1

Times hired on Thumbtack

8

Number of employees

4

Background check

Completed
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Photos and Videos

26 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Our pricing is determined by the difficulty and scope of the service requested, as well as the distance needed to be driven. We offer competitive pricing with a level of service that other locksmiths simply cant compete with.
    • What is your typical process for working with a new customer?
      First, we will contact you or vice versa. Once we are on the phone we will go over what services you require, details, location, and pricing. Once all these are agreed upon, our State Licensed and Insured Locksmith will arrive promptly and begin by troubleshooting your issue and informing you about what exactly he's going to do. Once the service is performed, our knowledgeable technician will explain to you the important aspects of the repair that was completed, as well as anything you need to look out for down the road.
    • What education and/or training do you have that relates to your work?
      National Builders License. State Issued Locksmith Registration & Certification. First Class Locksmith is certified as a company by the State of Texas to perform all manners of locksmith services. Our technicians attend mandatory training and certification classes as mandated by The State of Texas.
    Coverage Area for First Class Locksmith is about 1+ miles of Friendswood, TX.