FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$50 for computer repair excluding parts (includes building) $100 Consultation w/ 1 repair included
- What is your typical process for working with a new customer?
Listen to the client for exact needs. Create a plan of action (with the client if best). Resolve the issues and go a little further by adding extra benefit where applicable.
- What education and/or training do you have that relates to your work?
A+, MCSA (Microsoft Certified Solutions Associate), plus 10 more certifications through intel and Microsoft. Several years of training and experience with Geeksquad as a Consultation Agent and an Advanced Repair Agent. And professional IT experience with over 20 different companies.