About this pro
Extremely high over price, I would not ever use this business, What I paid for I completely did not receive.my sprinkler Head is leaking with water again my sprinkler is not getting my lawn wet in the area it should. I paid over 900.00 dollar with no warranty, yes they do explain what there doing and price . They are courteous. You should not call them out more than twice for a job to be incomplete and saying they are coming out to correct there issues you paid them for. To show up hours late because they were doing another job, I had to recall this company they did not call . Do not hire this company!!! They have show no accountability when you are a paying customer!!!!Aug 9, 2018VerifiedAusten M.'s reply
Mrs. Chevelle, I’m so sorry that you are not satisfied with what work you wanted us to do. With the sprinkler in the front that is leaking, that was a sprinkler that you had that was leaking prior and we were not told to fix with your mother. We in fact dug it out and positioned it properly because the last company you had out positioned it at a angle making it not get the area you were talking about. We walked around the entire property with your mother and looked at each zone to make sure you had proper coverage. Your mother was satisfied after we showed her what was done and we had given her a quote on extending lines to add more heads to get the areas you were concerned about. And we do have warranty on our work. Again I’m so sorry you are not satisfied and we will do anything to make you happy with your sprinkler system.
Did quality work. Had a couple of heads broken which were fixed. Had them reprogram my water run times while they were here but charged me $100 for it which I find ridiculous since it only takes 5 minutes to do it and they were already here. Would recommend but not for reprogramming your water run times.Jul 5, 2018Verified
Contractor was quick and performed the the work same day. The work was high quality. Highly recommended to the public.May 27, 2018Verified
Austen and company are irrigation superstars. Finally we have proper coverage for our yard. Can not recommend M&M enough. This crew deserves a raise, they represented your company like they own it. THANK YOUMay 3, 2018VerifiedAusten M.'s reply
Thank you! Let us know if you need anything else!
M&M Irrigation did a fantastic job repairing our sprinkler system!Apr 3, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We try to give the best prices throughout all of Florida, and will beat any other competitors prices.
- What is your typical process for working with a new customer?Our number one goal with our customers is to make them feel 100% comfortable and create a friendly relationship with them this way they know that we are looking out for their best interests!
- How did you get started doing this type of work?Started working at a landscape company that had a irrigation crew. A couple months in they asked for me to be the irrigation tech and ever since then I’ve loved every part of being able to help customers and diagnose their problems with their irrigation system!