Window Genie of the East Valley

4.7
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(54)
4.7
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54 reviews
5
85%
4
6%
3
6%
2
0%
1
4%
Customers rated this pro highly for work quality, value, and responsiveness.
  • Thumbtack Customer

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    I have just scheduled an appointment to have my one gutter cleaned. Melissa was very responsive to my request for a quote and answered all of my questions. They are coming to provide service next week. I look forward to meeting them.

    Jan 17, 2018
  • C. S.

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    Best experience with a window washing company! Posted my request on Thumbtack, and had an immediate response from Melissa at Window Genie. She had a crew in the area and arranged for them to accommodate us within the hour. Amazing! Will absolutely use Window Genie again.

      Sep 23, 2016Verified

    About this pro

    All Window Genie technicians are professionals and extensively trained. Each is bonded and insured. Not only will you get the best quality service in everything we do, you will be amazed at how friendly and respectful our technicians are. Prior to each appointment you will receive an email from the office, reminding you of your appointment. The email will also include photo IDs of the technicians who will be taking care of your home. Lastly, they will personally call you when they are on their way and let you know what time to expect them. Once we have completed each job, all customers are asked to review the work to make sure all services have been performed to their satisfaction. We will EXCEED your expectations! We love the smiles on our customer's face when they have the opportunity to see the work we have completed. Whether it's a sparkling clean window, new window film to help reduce heat, solar panels performing at maximum efficiency, gutters that now run smoothly or a freshly power washed patio, pool deck, house or drive we always strive to do our best when beautifying your home. We do the jobs nobody likes to do, but when completed we can truly make a difference in the look and feel of your home. Knowing that we have improved our customer's ability to enjoy their home is of great satisfaction. And all the pets are Amazing. We love getting to know your furry family members!

    Years in business

    24

    Times hired on Thumbtack

    107

    Number of employees

    6

    Background check

    Completed
    Show more

    Photos and Videos

    22 photos

      Q & A

      • What should the customer know about your pricing (e.g., discounts, fees)?
        We have Window Washing services that start at $99.00, House Washing at $179.00, Concrete Cleaning at $129.00, Solar Panel Cleaning at $129.00, Window Tint installation at $149.00 and Holiday Lights installation at $499.
      • What is your typical process for working with a new customer?
        Window Genie is extremely customer focused. When providing a proposal we like to have a conversation via phone on exactly what the customer needs entail. If possible, it's often beneficial to go to the house and do a thorough review of the home and explain how we can help beautify their home. Upon being hired for a project, Window Genie will send out an email to our customers the day before the service is scheduled. This email will confirm the appointment and provide photos of the technicians that will be working on their home the following day. Our technicians always call the customer when they are on their way to the job. Once they arrive, they will do a walk through of the project with the home owner to confirm the details. And, upon completion of the project, we also walk the homeowner around the house to confirm all the work has been completed to their satisfaction.
      • What education and/or training do you have that relates to your work?
        Brent and Melissa Windsor are owners of Window Genie of the East Valley. Both have had successful business careers in sales, marketing and management. In 2015 they ventured out on their own to become small business owners. Additionally, they have been through extensive training in all aspects of their business.

      Business hours

      Mountain Time Zone
      Sunday8:00 a.m. to 5:00 p.m.
      Monday8:00 a.m. to 5:00 p.m.
      Tuesday8:00 a.m. to 5:00 p.m.
      Wednesday8:00 a.m. to 5:00 p.m.
      Thursday8:00 a.m. to 5:00 p.m.
      Friday8:00 a.m. to 5:00 p.m.
      Saturday8:00 a.m. to 5:00 p.m.
      Coverage Area for Window Genie of the East Valley is about 25+ miles of Gilbert, AZ.