|Sunday||8:00 a.m. to 5:00 p.m.|
|Monday||8:00 a.m. to 5:00 p.m.|
|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
|Saturday||8:00 a.m. to 5:00 p.m.|
Window Genie of the East Valley
About this pro
24 years in business
109 hires on Thumbtack
Melissa C.Mar 30, 2018Verified
Best experience with a window washing company! Posted my request on Thumbtack, and had an immediate response from Melissa at Window Genie. She had a crew in the area and arranged for them to accommodate us within the hour. Amazing! Will absolutely use Window Genie again.Sep 23, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We have Window Washing services that start at $99.00, House Washing at $179.00, Concrete Cleaning at $129.00, Solar Panel Cleaning at $129.00, Window Tint installation at $149.00 and Holiday Lights installation at $499.
- What is your typical process for working with a new customer?Window Genie is extremely customer focused. When providing a proposal we like to have a conversation via phone on exactly what the customer needs entail. If possible, it's often beneficial to go to the house and do a thorough review of the home and explain how we can help beautify their home. Upon being hired for a project, Window Genie will send out an email to our customers the day before the service is scheduled. This email will confirm the appointment and provide photos of the technicians that will be working on their home the following day. Our technicians always call the customer when they are on their way to the job. Once they arrive, they will do a walk through of the project with the home owner to confirm the details. And, upon completion of the project, we also walk the homeowner around the house to confirm all the work has been completed to their satisfaction.
- What education and/or training do you have that relates to your work?Brent and Melissa Windsor are owners of Window Genie of the East Valley. Both have had successful business careers in sales, marketing and management. In 2015 they ventured out on their own to become small business owners. Additionally, they have been through extensive training in all aspects of their business.