Hired 43 times
13 years in business
(Mountain Time Zone - Arizona)
12:00 a.m. to 12:00 midnight
Goran P.Oct 30, 2018Verified
Michael and Jose were fantastic. They arrived on time and help diagnose our problems and reviewed the available fixes with us. Since some of the repairs involve coordination with insurance, they provided ample documentation and descriptions to help make this as easy as possible!Nov 10, 2017VerifiedPlumbing & A/C Medic's reply
Thank you, Ken. We are very happy to hear that you were pleased with the level of service provided by Michael and Jose. We strive to make these not so fun situations easier for you and we like to offer transparency so that you understand the entire process. Plumbing & A/C Medic thanks you and appreciates your business and this review!
Kevin was great came out fixed my drain explained everythingOct 9, 2017VerifiedPlumbing & A/C Medic's reply
Jenni, we are so thrilled to hear that you had such a pleasant experience with our company. We hope that you look to us again in the future should you need any help with your home's plumbing, rooter or HVAC needs. Thank you and we appreciate your business!
Good experience with themAug 25, 2018Verified
Great service. Fast response. Very knowledgeable.Jul 5, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We provide fair, transparent & upfront pricing before performing any work. Our technicians only begin working upon customer's signed approval. We offer military and senior discounts. Offers and discounts cannot be combined.
- What is your typical process for working with a new customer?Once a customer contacts our company, their information is inputted into our system and a dispatcher calls the customer back for more accurate scheduling. A call ahead is made before any technician arrives to a job site. The technician then evaluates the situation at hand and provides options to proceed. Once the customer has agreed & signed on an option, the technician will start the repair, installation or replacement.
- What education and/or training do you have that relates to your work?We conduct all technician training meetings on a weekly basis. Our trades are forever changing and improving and it is important to keep all of our technicians informed and up to date. We also provide off-site training.