FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have pricing information listed on my website. I offer incentive based pricing for frequent customers as well as introductary rates for new customers. Discounts are also listed on the webpage.
- What is your typical process for working with a new customer?
I like meeting the customer and visiting about the project on larger jobs. Small jobs are usually a scheduled service and take less than a few hours.
- What education and/or training do you have that relates to your work?
I am a licensed contractor/ natural gas fitter. I was trained under a state master plumber. State testing and licensing ensures that the trade knowledge is acceptable. I have taken classes that solidified my training at Tulsa Technology Center and I have extensive training in customer service and business ethics.