Hired 11 times
2 years in business
(Central Time Zone)
8:00 a.m. to 7:00 p.m.
Move out cleaning
House with pet(s)
Works with houses with pets
Andrew F.Jun 20, 2018Verified
Leanne is a very nice person however her work quality was very poor. Initially on the surface it looked clean and she was hired to perform a deep cleaning she was paid $160 to clean a 2 bedroom 2 bath 1000 square foot apartment my apartment was surface cleaned already. Upon inspecting her work unfortunately after she had already left and been paid I noticed that my house was not clean I called Leanne and she indicated the products she used were all surface cleaners and a dry erase we all know when deep cleaning you have to use more than just an all Surface Cleaner the house did not smell clean. The kitchen floor had not been swept very well as you will see in one of the attached pictures and was sticky. The master bath shower and tub enclosure was still dirty. The tub still had a soap scum ring around the tub and the shower enclosure was still dirty with soap scum. The toilet base was still dirty it looked like it had been wiped but that was it. The master bedroom was not dusted completely the bed had not been touched at all. The glass lamp shade on the nightstand had not been touched a picture frame on the table in the living room had not been touched and was covered with dust. The front door on the inside had not been wiped down around the locks dirty fingerprints are still noticeable as well as on the patio interior door. I immediately contacted Leanne and she was supposed to come the next day she called and cancelled I asked to reschedule the next day it she could not make it each time I requested her to come back out she had an excuse as to why she could not come. She accepted a personal check as a form of payment she took the check to my bank and was charged to cash the check and appeared to be upset with me because my bank charged her I informed Italy and all banks will charge you to cash a check if you do not bank with them these are standard banking practices out of my control. If your house is kept up and mostly clean and you need a light house cleaning Leanne would do a good job however I do not recommend her for anything other than lite cleaning . $160 is way too much to charge for light house cleaning. I advise you to take a look at the pictures that I have attached these pictures were taken immediately following my initial conversation with Leanne regarding her services.Jun 4, 2018Verified
Very slow to respond and then unavailable for appointments at times she advertised.May 14, 2018VerifiedDust n shine's reply
I’m very sorry that I wasn’t as quick this go around. Normally I am . I’m very sorry
Leann did an excellent job and was very considerate of my time schedule, which can be a bit erratic. Having just moved, everything is not quite in place but it didn't phase her. Her attitude is pleasant and she is efficient. Looking forward to working with her.Apr 7, 2017VerifiedDust n shine's reply
Thank you so much Linda see you in 2 weeks!! Have a blessed weekend
It was so easy to find someone to clean my home. I was sent 4 people to choose from. Thank you Thumbtack.Apr 3, 2017VerifiedDust n shine's reply
Thank you sally see you in 2 weeks !!