FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$78 per hour is our all-inclusive rate that includes a 15ft box truck, dollies, pads, blankets, fuel and a bit of brains and brawn. Reservations require a deposit equivalent to a single hour/1st hour of our service. Rescheduling our service is allowed without incurring a fee or "extra" charge. We will do our best to accommodate all of our clients and provide our availability immediately to prioritize them. Cancellation of a reservation is allowed without incurring a fee and we will provide a 100% refund with no questions asked. Moving is a stressful and tasking responsibility, we understand all too well. My son and I are glad to be of service.
- What is your typical process for working with a new customer?
Most often, we provide a personal introduction of ourselves, our service and the benefits of our service as related to the specific service request of our client. We explain our reservation requirement of deposit, assure their financial privacy and security via Paypal business invoicing. Call or text prior to their moving day to make sure that we have offered, accommodated, and provisioned our service to meet their specific service request. We work and live in New Orleans. The people of our city might be our client someday, but they are our neighbors on all the other days.
- What education and/or training do you have that relates to your work?
We are humble sons of our reserved, well-educated, strong willed, determined, God loving, and amazing family. Appreciation, respect, advanced common sense with a double-dose of consideration and effort for the benefit of others was provided with our first plate of food. No matter what we do or where we are, of whom we honor and serve before we are a benefit to ourselves is the principle of our family's small business service. This is how we relate and work.