FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My fees are going to be less than what you will pay for comparable quality and service and that's because not only do I have lower overhead working freelance and from home, but because I'm establishing a client base which means more deals and lower prices for my clients. As my business grows and I get busier, this will change, so take advantage while you can!
- What is your typical process for working with a new customer?
I typically start by getting a feel for the type of person a new customer is, where they're at with their business, if it's new or has been around for a while, what they're business is and who their market is. From there it's a matter of listening to them with what they're interested in getting done and what their ultimate goal is. It's not a complicated process, generally only take a few minutes, and is something that I enjoy doing.
- What education and/or training do you have that relates to your work?
Apart from some art classes in school and in college, the vast majority of my education and training has been self taught and on the job. I've always been an artist, but when I was in my early teens my friends parents, co-workers, and even school teachers began commissioning me to do small projects like design logos, flyers, and create brochures. I started working for a local artist and surfboard manufacturer when I was 15 creating paint designs for surfboards and learning how to airbrush. This was my introduction to commercial art. At 19, I worked as an in-house graphic designer for a local marketing company and then started freelancing in my early 20s. From there I picked up some new skills in web design and development, video production, photography, and later in online marketing. Now, after having worked for so many clients doing so many things, I have a lot to offer my clients and collaborators.