FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For Weekly customers, there is a 25% discount off the regular price, Bi-Weekly customers get a 15% discount and monthly customers a 10% discount.
- What is your typical process for working with a new customer?
After you have booked with us, expect an email or call to both confirm your appointment and get your cleaning goals for your house. The call or email will only take a few minutes, but it will help us get familiar with you so that we can learn how to best serve you while you get to know us and our process, and that’s it! We then arrange for one of our cleaning professionals (or team of professionals depending on the scope of work) to go the home or place of business, on the date and time of the booking to provide exceptional cleaning service.
- What education and/or training do you have that relates to your work?
Each of our professionals have extensive cleaning experience and follow a standardized process to ensure the service meets our standards.