FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I. SPEAKER rate(s) Motivational / Keynote / Trainer - Workshop Presenter: *SPEAKER, Start @ $3,000 – $5,000 (maximum one and 1/2 hour) includes portal to portal. *SPEAKER, Start @ $1,500 – $3,000 ; Non-profit events or very small conferences, maximum one and 1/2 hour, includes portal to portal. *Trainer - Workshop Presenter start @ $5,000 -$8,000 ( Minimum 3 and 1/2 hours) includes portal to portal. *Coach / Mentor : $199.00 hourly (minimum 3 hours) includes portal to portal. *Special "APPEARANCE ONLY" your marketing or promo event - MJ MVP book signing start @ $500 - $1,500 (maximum two hours) Terms and Conditions: 1).a - 25% Non-refundable deposit required upon Agreement of proposal; to confirm booking date(s). Agreement of proposed contract must be executed 6-8 weeks in advance of the event date(s). 2).b- 2nd payment of 25% required within (21) business working days prior to event contract date. 3).c- Final Payment (IN FULL), required on or before the day of the event contract date. 4).d- 10% late-cancellation fee (customer does not notify the SPEAKER of cancellation within (10) business working days of scheduled event). 5).e- PAYMENT TERMS: We accept only money orders, cashiers checks, NO PERSONAL CHECKS ACCEPTED. *FREE...MJ MVP keynote speaker available for free if your business event allows us to make money without receiving a speaker’s fee. *For instance, MJ MVP may offer speaking services in exchange the event would purchase MJ MVP books, media or other items. *Event organizers will pay a flat amount for the flight / hotel / one meal, etc. *A travel stipend starting as low as $350 II. Coaching/Mentoring, "one-on-one" individualized services terms/conditions: Rate $199 per hour. A) - 2 and 1/2 hours minimum coaching time (includes portal to portal), which can be done in-person at a local college/university-library-Starbucks , etc. within 10 miles, no home visits. B) - optionals: telephone, Internet provided C) - 50% deposit required upon proposal Agreement - appointment confirmation, balance of payment due upon completion. Agreement must be confirmed 4 weeks prior to start date. D) - 25% non-refundable appointment confirmation fee. E) - 10% non-cancellation fee (customer does not notify the coach/mentor of cancellation within (7) seven business working days of first scheduled appointment, to provide reasonable and agreed rescheduling options). F) - 100% Total refund, if Coach/Mentor cancellation without prior notice given to customer and no reasonable and agreed rescheduling options. Coach/Mentor must give notice within 48 hours of scheduled appointment. SPEAKER CONTINGENCY/EMERGENCY/CANCELLATION: if the speaker (MJ MVP), has to cancel because of an emergency? Return/Refund of the 2nd Installment payment (25%) will be written into the speaking contract, and as a part of the contractual obligation MJ MVP will assist in referral and/or covering for another speaker if required. (unless the promise is discharged because of unforeseen occurrences, an act of God may be interpreted as an implied defense under the rule of impossibility or impracticability, unavoidable and would result in insurmountable delay, expense, or other material breach) CUSTOMER CONTINGENCY/CANCELLATION; Worst case scenario, what happens if your event is to be cancelled because of an emergency, sponsor or budget issue? PLEASE provide advance notice, if this occurs after the 2nd installment payment, please be advised that this payment will be made non-refundable, but may be applied as a customer credit towards a change of date, or one new event to be scheduled in the future. (unless the promise is discharged because of unforeseen occurrences, an act of God may be interpreted as an implied defense under the rule of impossibility or impracticability, unavoidable and would result in insurmountable delay, expense, or other material breach) Release, Waiver of Liability & Indemnity Agreement... Michael Jennings and the MJ MVP TEAM make no expressed or implied guarantees of outcomes or successes that are to be received or not received by the customer, participants or audience. It is always our intent to provide our best in quality professional services with integrity. Please be advised that outcomes or results may vary from individual to individual. All terms are subject to customer and provider expressed written agreement. Terms/conditions and pricing may be subject to change, if expressed written Agreement is approved by customer and provider. Regarding all services or pro ducting provided - PAYMENT TERMS: We accept only money orders, cashiers checks, NO PERSONAL CHECKS ACCEPTED. (NOTE: If you work with a speaker’s bureau, expect to pay 2-3x the speaker fee you would pay if you talked to the speaker directly.)
- What is your typical process for working with a new customer?
The MJ MVP TEAM New Customer Engagement Process: Step. 1). PROVIDE SCOPE OF SERVICES NEEDED: (Customer provides scope of project details: theme, goals, time lines, budget expectations, terms and conditions explained, we will offer a response.) 2). MEASURE TIME & COST: Contract proposal provided by TEAM MJ MVP, Agreement Execution-Deposit Confirmation by Customer. 3). Begin Contract Execution 4). Customer Onboard, additional meetings or communications to fine tune Upon execution of the contract, TEAM MJ MVP assigns Customer Success Manager (CSM) and/or a Project Manager (PM) •The Customer Success Manager is responsible for managing the relationship (explained further the Service Deliverables) –Providing all customer communications and project status updates. •The Project Manager will oversee the technical processes –Allocate resources to start the technical engagement. 5). SERVICES DELIVERED, "Final Payment" executed. 6). MEASURE QUALITY: Customer Satisfaction Survey-meeting follow-up, encouraging customer feedback.
- What education and/or training do you have that relates to your work?
MICHAEL JENNINGS, (The MJ MVP TEAM) *Nationally acclaimed and sought-after Motivational Speakers, Trainers and Authors *Creator of the 2014 Chicago JOBS CAREERS Conference (Chicago Public Schools 2014) *Special Interest Adjunct Lecturer to Colleges and Universities. *Educator of the Year award recipient (2009) *Executive of the Year award recipient (1999) *Athletic Ambassador for AFA USA NATIONAL Teams (1991 - 1993) *Speaker, Ambassador for the NFL Alumni and the Sports Legacy Institute (SLI) *2 TIME - HALL OF FAME ATHLETE *Member, NFL ALUMNI CHICAGO (former Director of Community Affairs) *Member, National Speakers Association (N.A.A.S.A.) *Director, The NO DOPE EXPRESS Foundation & BASKETBALL SCHOOLS of AMERICA (Community Outreach and Social Services Organizations) *Director of Athletics, HEAD COACH / MENTOR of various athletics teams at every level (since 1995) *Youth Development Minister, Cornerstone Christian Center (2002 - 2005) ....Just to name a few of the educational, training or business accreditations for Michael Jennings and TEAM MJ MVP.