Lone Star Pro Services

Houston, TX

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About this pro

How does your service stand out?

When You book with Lone Star Pros, you are picking the best. Our technicians are highly trained and screened. Using honest advertising, providing professional work, using green products and employing experienced and well-mannered technicians enable them to stand out from the competition. We are your cleaning professionals, providing unique home cleaning and maintenance services such as: Air Duct Cleaning Tile and Grout Cleaning Carpet Cleaning Dryer Vent Cleaning Water Damage Restoration

What do you enjoy about the work you do?

We Provide Quality Services! We are always honest when it comes to our service and you will never be promised something we cannot deliver. Our core values are customer service and honesty. We Love What We Do! We strive to help our customers. If our service will not deliver an improvement, we will never do it.

Location

Houston, TX 77092

Years in business

1

Number of employees

4

Times hired on Thumbtack

55

Reviews

36 Reviews
  • Nita A. May 19, 2017
    Carpet Cleaning
    Verified Review
    good.
    Lone Star P. May 19, 2017

    Thank You for your feedback!

  • Mark S. May 9, 2017
    Carpet Cleaning
    Verified Review
    If anyone is looking to get their tile and grout cleaned, call Lone Star Pro Services, $0.68 per sqft as promised and $49.99 for the first 100sqft special! They just cleaned my entire first-floor tile over 19 years old and it looks as good as new. Amazing customer service and very thorough technicians. I highly recommend.
    Lone Star P. May 19, 2017

    Thanks for the review Mark!

  • Jacob H. May 8, 2017
    Carpet Cleaning
    Verified Review
    We called Lone Star Pro Services for a free carpet cleaning estimate they offered $0.34 cents per square foot since we had some really bad pet odor (we are a proud owners of a spoiled Beagle) and high traffic areas, the technician measured everything the total came out just under $160 they also gave us a new customer discount of 10% and we was quite impressed with the cleaning and professionally of this family owned business. They really care about what they do. Carpet looks great, my wife is happy..and as people say..Happy Wife-Happy Life !!!!
    Lone Star P. May 19, 2017

    Jacob Thanks for your review!

  • Mary G. Apr 26, 2017
    Carpet Cleaning
    Verified Review
    Cost were not accurate in quote
    While the people that I spoke with were very friendly and courteous, this company was not upfront with costs. I was quoted $99 for three rooms. When the tech arrived he said the price would be $286 because I had an extra space (which is the size of a walk-in closet) and that I high traffic areas. I'm pretty sure that the majority of homes have high traffic areas. I've found another company who will do all areas and high traffic for only $125.
  • Andrea B. Apr 21, 2017
    Carpet Cleaning
    Verified Review
    Very professional!
    We are very happy with our choice and the service we got, thank you!!!
  • Tracey C. Apr 21, 2017
    Duct and Vent Cleaning
    Verified Review
    Great Job!
    Perfect job! On time, efficient and very professional. They put air movers to make sure carpet drys faster!!!!!
  • Rebecca G. Apr 13, 2017
    Tile and Grout Cleaning
    Verified Review
    High Quality!
    Joshua and George did amazing job!!! Very professional!
  • Mallory B. Apr 13, 2017
    Carpet Cleaning
    Verified Review
    Fast at responding back to initial requests. Easy to schedule. Arrived on time and were professional and efficient. I recommend and will be using again in the future.
  • Mendy J. Mar 25, 2017
    Carpet Cleaning
    Verified Review
    Great service! Timely, friendly and great job!
  • Chris S. Mar 9, 2017
    Duct and Vent Cleaning
    Verified Review
    Great to work with
    Very accommodating and did a great job on my ducts.
  • Matt H. Mar 4, 2017
    Carpet Cleaning
    Verified Review
    Top Notch!
    These guys are great! Arrived on time and left the carpet looking amazing! Will definitely use again to clean the stairs and air vents.
  • ANGELA H. Feb 16, 2017
    Carpet Cleaning
    Verified Review
    5 star service
    The technician showed up on time and was done with all 3 rooms in an hour! He was very professional. My carpets look brand new again! Will definitely use them again and refer other people to them.
  • Marilyn C. Feb 12, 2017
    Carpet Cleaning
    Verified Review
    Satisfied with service and pricing of my cleaning project.
    I only needed my stairs cleaned and paid a fair price. Their rates are much better than what some of the other overpriced carpet cleaning companies wanted to charge me. I will probably use them again if their rates don't increase. They did a good job and was very professional.
  • Jack A. Feb 10, 2017
    Carpet Cleaning
    Verified Review
    Excellent service
    Excellent service
  • Rhonda F. Feb 8, 2017
    Duct and Vent Cleaning
    Verified Review
    Nice company, wished for more
    AC Vent clean out. Employees answered questions. Seemed semi professional, cane in unmarked truck, plain clothes, no marked invoice, servives cleaned all vents but I was unhappy that it was a less then modern way of cleaning each of the vents. Couldn't reach them all. Pricing was conpetitive, but when I saw the equipment I wished I had paid $100 more for a newer equipment service. All in all, service wqs done within 3-4 hours and the one employee was nive and respectful. One of the vents when taken off torn off some paint and now we must repaint the ceiling.
  • Jennifer N. Feb 8, 2017
    Carpet Cleaning
    Verified Review
    Great experience
    George arrived prior to my schedule as permitted. I brought up pet stain to his attention and he assure me that if he cannot remove it he will not charge that is part of their quality service given to their customers. Only thing took me by surprise was that I assume the deodrizing and carpet safe guard was included with the cleaning and quote, but this was my first time hiring professional carpet cleaning. I should have asked. Overall I'm satisfied and George did not charge me for the stain removal.
  • Martha S. Jan 31, 2017
    Carpet Cleaning
    Verified Review
    Job well done
    We are very pleased with the carpet cleaning we received from Lone Star Pro, they are prompt and very professional and the young man did an awesome job and was very helpful with the furniture moving! Would recommend this company highly. Thank you Martha Sellers
  • Kira J. Jan 29, 2017
    Carpet Cleaning
    Verified Review
    Professional service, fairly priced
    Service provided was high quality and efficient. They called ahead and showed up when they said they would. My carpets were dry within a few hours and they didn't leave a mess (no dragging equipment across my floors, etc.) Would use them again.
  • Valerie P. Jan 28, 2017
    Carpet Cleaning
    Verified Review Updated
    Family Run
    Support small businesses! Alex is a great guy and works hard to make sure you get the service you deserve.
  • Verified Review Original
    Mscommunications across the board. Decided to cancel and go with someone else after hurrying home to meet the guy early. Four hours later we were still left waiting. We received a phone call from the office and found out that they had planned to service the house after the communication online was only for an estimate.
  • Amy H. Jan 18, 2017
    GREAT SERVICE
    Hey this guys are amazing. Very professional. I have couple of properties in Houston for rent, i need to clean carpet every time after move out, this is the company to use. Very great prices for very great service. Will use them for all my unites!!!! I really love that review link they send to their customers with receipt so everybody can share an experience!!! Thank you Lone Star Pro's!!!!
    Lone Star P. Jan 18, 2017

    Thank You for your review!

  • Gordon Y. Jan 16, 2017
    carpet/tile/air duct cleaning
    Fast, efficient, polite, friendly, on time, tidy, and they did a fantastic job. Again. LOVE this company and they have great employees. Have been using them for over 3 years.
    Lone Star P. Jan 18, 2017

    Thank You for your review!

  • Warren H. Jan 16, 2017
    tile cleaning
    They cleaned my tile very well, i can see difference before and after, i even did not realize that my tile was that dirty. thank you lone star pros.
    Lone Star P. Jan 18, 2017

    Thank You for your review!

  • Yvonne K. Jan 16, 2017
    carpet cleaning
    George,and his partner did a great job on my carpet. i'm very pleased with their work
    Lone Star P. Jan 18, 2017

    Thank You for your review!

  • Kimberly R. Jan 16, 2017
    Tile Cleaning
    Excellent service, wonderful people.
    Lone Star P. Jan 18, 2017

    Thank You for your review!

  • Lezlee C. Jan 14, 2017
    Carpet Cleaning
    Verified Review
    Extremely satisfied customer.
    Very professional and very nice people. George was extremely nice, professional and did a excellent job. We will continue to use this company in the future and highly recommend to others.
    Lone Star P. Jan 18, 2017

    Thank You for your review!

  • Tracey C. Jan 14, 2017
    CARPET CLEANING
    Need your carpet cleaned? This is the company to hire!!! Great service, at a great price. I am always pleased with the results...
    Lone Star P. Jan 14, 2017

    Thank You for your review!

  • Nelda R. Jan 14, 2017
    air duct cleaning
    Thank you! fast and reliable service friendly efficient and eager to help we are very happy with the results and will be sure to use again and recommend.
    Lone Star P. Jan 14, 2017

    Thank You for your review!

  • Flossie J. Jan 14, 2017
    duct and carpet cleaning
    Guys were very professional and thorough. Very nice and did a great job. I am a repeat customer and will have you back.
    Lone Star P. Jan 14, 2017

    Thank You for your review!

  • Katie J. Jan 13, 2017
    carpet cleaning
    Excellent company! Would recommend to anyone looking for a carpet cleaning in Houston. Very fast and professional.
    Lone Star P. Jan 14, 2017

    Thank You for your review!

  • Daniel M. Jan 13, 2017
    carpet cleaning
    Lone Star pro services does a fabulous job, and their employees are both knowledgeable and courteous. It was a pleasure to do business with them, and I look forward to many more carpet cleanings.
    Lone Star P. Jan 14, 2017

    Thank You for your review!

  • Ila W. Jan 5, 2017
    Duct and Vent Cleaning
    Verified Review
    air duct and carpet cleaning
    Wonderful service. The gentlemen were on time, well dressed , fast and efficient. Thank you Mundae!! I recommend this service to everyone!
  • Patricia D. Dec 13, 2016
    Carpet Cleaning
    Verified Review
    Fast & Efficient
    George from Lone Star immediately returned my request & job performed same day! As a landlord my duty is to resolve issues quickly for my tenants. He cleaned, dried & deodorized the carpet after a small water leak & I have a happy tenant again!!
  • Khanh N. Dec 8, 2016
    Duct and Vent Cleaning
    Verified Review
    Great experience and Satisfied!
    George, the master Technician, and his co-worker came out on time. George explained what he will be doing and took pictures of the duct so that he can give me a copy of the before/after pics of my vent. He also gave me a lot of advice on how to keep the air in my house clean, including getting a UV light. He was very knowledgeable and caring about our needs. Will be recommending him to my parents and family
  • Alex J. Dec 4, 2016
    Carpet Cleaning
    Verified Review
    Happy customer!
    Guys did an amazing job high-quality service!
  • Pippa L. Aug 12, 2016
    Duct and Vent Cleaning
    Verified Review
    They had done a great job in our house!!! Very professional and knowledgeable.!
    Lone Star P. Aug 12, 2016

    Thank you!!

  • Austin M. Aug 12, 2016
    Duct and Vent Issues
    Verified Review
    Very Great job. they asked me to call them before we going to start, so they offered me completely free estimate. so when the tech showed up, on time, he checked all first and came up with the quote. Very great job was done!!!
    Lone Star P. Aug 12, 2016

    Thank you!!!

Q&A

What is your typical process for working with a new customer?
We encourage anyone who is interested in having any cleaning services to schedule a free estimate with Lone Star Pro Services. Our visit and inspection are free and customers are not obligated to buy our services.
What education and/or training do you have that relates to your work?
Personal experience NADCA IICRC MICRO CMRC EPA
Do you have a standard pricing system for your service? If so, please share the details here.
All of our prices are up front with no hidden fees! Give us a call!
What types of customers have you worked with?
Residential & Commercial.
Describe a recent project you are fond of. How long did it take?
Most of our projects about 2-3 hours of work.
What advice would you give a customer looking to hire a provider in your area of work?
Check Reviews. Call provider. Get educated first!