|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
lizard steam cleaning
About this pro
I purchased a brand new wool rug and of course my dog took decided she was going to use it as a restroom. I found a carpet cleaner in thumbtack who said they would take care of the issue. Three weeks passed and I still didn’t hear back from them. It wasn’t until I reached out that they said the project was done and returned my rug. Honestly, I don’t even think they touched it. I was hesitant using another contractor from thumbtack but I was desperate. I found Lizard and explained to him my last experience. He came by my house to look at the rug and explained to me in full detail the issue with cleaning wool rugs and why the other contractor probably didn’t complete the job. He was extremely transparent with his process and what he was Believed needed to be done to remedy my issue. When the project took a little longer than expected, he was diligent and followed up with me - updating me on his progress and what was causing the delay. That is the kind of transparency I Appreciate. I know with all projects, situations happen that can cause a delay. Letting me know upfront instead of just not letting me know all together was very refreshing. He told me the day he met me that handling and cleaning a wool rug is very difficult due to the sensitivity of the material. I was confident in his workmanship because of his knowledge in material and his ability to throughly explain his process and even go through common issues that may arise when cleaning a wool rug. Fast forward, and my rug was returned back to me as if I had just pulled it out of the box. I was amazed. I highly recommend Victor. I will absolutely use him again for all my carpet and rug cleaning needs.Sep 20, 2018VerifiedVictor A.'s reply
Thanks Mrs. G.i really appreciated your review i so glad u be satisfied with my job costumer like you is help us to grow our business thanks again and God Bless You
Victor A was amazing!! I recommend him to anyone looking for some one professional, understanding of what needs to be done, on time, quick and knowledgeable on every aspect of the situation. He came out to my home and took care of an issue I had with smoke removal from my car. We tried everything imaginable to take care of this problem. The order was masked when I purchased it for my mom and I was soo disappointed after finding that a simple cleaning would not do the job. Every where I checked wanted to charge a couple hundred of dollars as well as tacking on extras that should have been included in the price. Mr. Victor came out with a reasonable price as well as did a very thorough job in the cleaning and ridding of the odor. The interior looked and smelled like new! I am so thankful and happy for his service and will definitely use him again!!Dec 22, 2016VerifiedVictor A.'s reply
thanks Mrs Fontenot was pleasure served to you God Blesss You and your family happy holidays
I do not write ratings, but I feel compelled to share feedback when the service is exemplary. It is clear to me that I hired the right professional, and I'll hire Lizard Steam Cleaning again. The carpeting looks wonderful throughout the house, especially the custom-made wool carpet our family room. I researched how to properly clean it, then set out to find a quality-minded professional with the expertise & proper equipment. Although it's 20+ years old now, the photo shows how really beautiful it is, especially at Christmas. Victor Amaya is a businessman who has a passion for quality, listened closely to what I believed I needed, and demonstrated genuine interest in satisfying my needs. Success for him is when he wins a new, repeat customer, and he's got my business from here on. In a bathroom, Victor expertly installed a new pad, sealed the seams, secured and re-stretched the piece. He and his son then carefully moved the furniture and pre-treated the spots and stains with safe, high-quality solutions where needed. I was happy he had a commercial rotary shampoo machine; every stain disappeared after he used it, and I'm not sure simple steam/extraction would have worked. Lizard Steam Cleaning uses a van-mounted high temp machine which is much more powerful than portable machines. As a result, my carpet dried much faster. I appreciate finding an honest, hard-working business who charged a fair price for top-quality workmanship and total customer satisfaction.Dec 18, 2016VerifiedVictor A.'s reply
Thank You Mr. Earnest for the review. I appreciate making business with you. it was a great pleasure to serve you. and we're ready to serve your needs again.
The team was timely and extremely responsive. They followed up with me and made sure I was satisfied. The service was quicker then I expected and I was under the impression there was a shampoo and then a steam process, but they have a device that is all in one. I think they rationed the shampoo amount a bit, but overall I was satisfied. They informed me to leave my AC on to avoid Mildew and Smells.Sep 11, 2018Verified
Victor is really responsive and professional. He always spend some time explaining the steps that he took to treat our house, even asked me to took pics of the material that he used in the treatment. He also did extra to make sure the attic mold area is fully treated and protected. I am really satisfied with his work and would definitely recommend to anyone who need a professional mold treatment specialist.Jul 25, 2018VerifiedVictor A.'s reply
Thanks for 5 stars review i so glad worked with you and and very satisfied your issues go away thanks again and GOD BLESS YOU
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- What should the customer know about your pricing (e.g., discounts, fees)?no, we dont have standard pricing in our system because every client has a different projects.
- What is your typical process for working with a new customer?I verify the needs of my new clients and we also try to resolve it in a minimum amount of time so the client feels satisfied. our company wants our service not just to be a one time thing. we want serve them continuously.
- What education and/or training do you have that relates to your work?technician on floor and carpet. technician on HV/AC technician on mold removal and remediation. water damage service on natural disasters.