|Sunday||7:00 a.m. to 12:00 midnight|
|Monday||7:00 a.m. to 12:00 midnight|
|Tuesday||7:00 a.m. to 12:00 midnight|
|Wednesday||7:00 a.m. to 12:00 midnight|
|Thursday||7:00 a.m. to 12:00 midnight|
|Friday||7:00 a.m. to 12:00 midnight|
|Saturday||7:00 a.m. to 12:00 midnight|
Third Coast Moving Services, LLC
About this pro
The carryback between owner and movers was impressive. I am completely appreciative. They were spot on from the start through the end and it was VERY late at the end. I would love to use Third Coast again.Jun 17, 2018Verified
Almost perfect. Didn't put the dressor mirror back on the dressor, left it 10 feet away behind boxes. Also, left black car motor oil stains on my carpeted stairs in my new place, as well as on my old apartment's main entrance carpet, shared by my building mates, that left a trail to my old apartment. Who is going to pay to remove these stains?!Apr 5, 2018VerifiedThird Coast Moving Services L.'s reply
Hi Julie, I am so sorry to hear about your experience. Thank you for letting us know so that we can work to get everything fixed. Please give us a call at the office so that we can work out helping you with the carpet, and if you need help with the mirror, we'll be out asap! :)
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We price differently than most moving companies. Instead of multiple additional fees added onto either a flat rate or an hourly rate, we just want to keep it simple. In fact, we're so interested in keeping it simple that we've actually posted 100% of our pricing on our website. We simply charge a flat, hourly rate with absolutely zero additional fees. Our pricing is a simple function of time; without exception. We have a two hour minimum, after which we prorate every 15 minutes for 1/4 of the hourly rate. Flat quotes are available upon request and accommodated when appropriate. Packing supplies are an additional purchase :)
- What is your typical process for working with a new customer?When we have a new interested client, we begin with gathering some basic information to create a client file. We ask questions including size of move, driving distance, and some specifics on items like pianos, gun safes, and appliances. These questions allow us to send appropriate crews in the right trucks, and to schedule the calendar responsibly. Then, clients get set up on through our Square Appointment service. A confirmation email/text is sent as soon as the job is set up, and the day before the client will receive an appointment reminder via email/text. On the day of the move, the crew leader will contact the client to confirm arrival time. Once we show up, our amazing team will communicate with the client about what needs to be done, carefully review the contract and acquire signatures, and then begin!
- What education and/or training do you have that relates to your work?Every member of our team is carefully selected, vetted, and trained. We are not interested in growing faster than our teams can handle. There is no point in adding a new truck to our fleet if we do not have the team to back it up. Each crew member comes with their own individual training and experience (varying from 2 years to 12 years), however each crew member also must perform up to Third Coast standard. Iram takes very special care to make sure each crew member is ready to perform at our quality of work! We have internal trainings, and consistently work towards cultivating a supportive environment throughout the work day to encourage our crew members to assist each other in continuous learning and growth.