Hired 5 times
(Central Time Zone)
8:00 a.m. to 10:00 p.m.
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Suspected virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Need a diagnosis to determine issue
PC or Mac
I am very, very pleased with this company and the field engineer that responded to my request. He was courteous, responsive, and knowledgeable. He went far above and beyond what I had expected, and what most businesses consider excellent. It is my pleasure to recommend this company fully and without any reservations. I am convinced they will do an outstanding job for everyone they service.Apr 18, 2018Verified
My experience with NW3 was outstanding! Nicholas helped resolve every issue and the pricing was perfect! I was desperately looking for someone that could fix my laptop at the last minute in such a short period of time and he did just that! He kept me posted from 5 yesterday evening all the way up until he completed the task, which was around 2 something this morning! He is diligent in his work! I will keep this service for my future projects! I genuinely recommend his service! Thanks!Apr 1, 2018Verified
We outsource our IT network and marketing to NW3. They get projects done for us on time and understand our needs. Thank you NW3!Jan 21, 2018
Not only does NW3 work fast, respond quickly with relevant information. They also make sure that what they do is to the highest standard of quality and that work runs on time. Their level of knowledge of their field is bar none the best I've worked with.Jan 22, 2018
Great customer service! Delivers on what is said that will be done.Jan 21, 2018
Photos and Videos
- What is your typical process for working with a new customer?We are a Managed IT Service Provider, meaning we provide several branches of service regarding Technology under one umbrella. If your computer needs repairs, we give you flexibility to choose which method works for you. Either we come to your location or if you prefer drop off equipment to our office. We also provide remote support. If you don't know what the issue is with your devices, we do free diagnostics and let you know what the issue is. You can decide from there if you want to proceed with repairs. Most repairs can be fixed within the first few hours. For small - med sized business, if you want managed support, we need to do an assessment of your current network first. Then we provide you with a strategy and solution that works best for your environment. We are not interested in selling anything that doesn't make sense to your business and here for the long haul to retain a solid relationship. If your business is needing Social Media Marketing or Web Design, we first review your ideas, visions, and goals before making any needed suggestions, then we make your visions come to life. We've done work with Gas & Oil, Health, Property Management, Contractors, Agriculture, and many more.
- What education and/or training do you have that relates to your work?Our staff has combined over 50 years of professional technology experience ranging from Network Switching & Routing, IT Project Management, PC Repair, Digital Graphics & Web design, and Security.
- What types of customers have you worked with?We've done work with and have clients in Gas & Oil, Health, Property Management, Contractors, Agriculture, and many more.