Hired 8 times
2 years in business
(Eastern Time Zone)
Mon - Sat
8:00 a.m. to 9:00 p.m.
Evan was very helpful and patience with me while working on my computer. I highly recommend him and will use him again!Jul 26, 2018Verified
As a college student, who just spent a lot of money on computer parts, I wanted someone to build my computer so I did not mess it up. Evan provided the best value possible and I felt he was truly interested in helping me build my first computer. Evan did an amazing job and I could not be more happy with how it turned out. The cable management is amazing, something I would have never been able to do. Evan is very professional in the work he provides, very respectful and easy to talk with. He has expansive knowledge on anything related to technology. He is also very flexible because one of the parts I ordered ended up being a scam and he came back the following day, when my replacement part came in, and installed it with no extra charge. I enjoyed watching him create this beauty of a computer. I would recommend Evan to anyone that has any computer problems or wants their computer looking as good as mine.Mar 17, 2018Verified
Starting as a line programmer and finishing out as a manager of a large software development, with many stops in between, I have spent my life dealing with the frustrations that come with computers. So when I needed some helpful advice about a hardware problem that turned into a software catastrophe, it was really a pleasure to find someone with both technical skills and the willingness to listen and take the time to actually understand the problem.Jun 17, 2018Verified
Wonderful experience! Quick to respond to all of my questions. Extremely informative and helpful explanations. Although the issue was out of both of our hands at this point he helped pin point the issue so I don't have to spend extra money doing things by trial and error. I will be keeping in touch for any future issues and questions.Feb 19, 2018Verified
Very helpful, professional, and patient.Apr 27, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?My pricing is based directly on the service requested. Fees will be incurred if extended travel is necessary, services are requested on holidays or outside normal working hours. Individuals who have or are currently serving (Military, Police, Firefighters) as well as medical professionals (Nurses, Doctors, EMT's) will receive a 15% discount.
- What is your typical process for working with a new customer?For new customers I generally like to gather some information to get a better more full view of their situation or problem and then after assembling an action plan for the issue I keep the new customer updated as I work so I can maintain transparency and give the opportunity for the new customer to learn some information. Then if they choose to be a regular client then I gather pertinent contact information and I make myself available to service them in the future.
- What education and/or training do you have that relates to your work?I hold a Bachelor's of Science degree from IU as well as having near a decade of experience in computer repair and troubleshooting. I have advanced training in Microsoft programs as well as training in MacOS.