Family Cleaning Services
About this pro
House with pet(s)
Mark and Aleca were timely, friendly, and thorough. It felt so nice to come home to a clean and cared-for home. This is a must-have home service.Mar 9, 2018Verified
They came on time but took a bit long. It was the first cleaning and my house was really dirty so they had a big job. I'm really very pleased.Sep 4, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We have a base standard price. however, since every single house is different and every customer has different needs we also customize our price based on customer specific needs and wants. After a long time working with different customers and different types of cleaning RMAX noticed that most issues were related to miscommunications between customers and companies. At RMAX we develop a system where customers will know exactly what they are getting and how much it will cost. No surprises after job is done.
- What is your typical process for working with a new customer?Our main goal is 100% customer satisfaction. to ensure that's accomplished we make sure customer's specific needs and wants are addressed before job is started. Communication is a huge part of service. After understanding exactly what new customer wants RMAX provides a customized service that is focused on every single client needs.
- What education and/or training do you have that relates to your work?RMAX owners have been involved in cleaning and other customer services business for over 10 years. Our cleaning representatives are trained to take care of your house like it is their own.