|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Stars Family Cleaning Services
About this pro
Mark and Aleca were timely, friendly, and thorough. It felt so nice to come home to a clean and cared-for home. This is a must-have home service.Mar 9, 2018Verified
They came on time but took a bit long. It was the first cleaning and my house was really dirty so they had a big job. I'm really very pleased.Sep 4, 2017Verified
This team has done a fabulous job cleaning our corporate apartment. They go above and beyond with requests each week, and keep it looking brand new. Nothing better than a clean space with great energy. Highly recommend!Sep 2, 2017Verified
Not only are they a wonderful couple and very sweet people, but they did SUCH an excellent job cleaning my home. They were on time, paid attention to detail, worked very hard, and provided excellent results. They did not skip over anything and did not rush the job. I am absolutely using them again and again. A family oriented company with good work ethic and values.Jul 25, 2017Verified
Did a wonderful job on my house. Very nice couple and very hard workers. I recommend them to anyone in need of reliable home cleaning help. I will certainly continue using their services.Jul 14, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We have a base standard price. however, since every single house is different and every customer has different needs we also customize our price based on customer specific needs and wants. After a long time working with different customers and different types of cleaning STARS FAMILY CLEANING noticed that most issues were related to miscommunications between customers and companies. At STARS FAMILY CLEANING we develop a system where customers will know exactly what they are getting and how much it will cost. No surprises after job is done.
- What is your typical process for working with a new customer?Our main goal is 100% customer satisfaction. to ensure that's accomplished we make sure customer's specific needs and wants are addressed before job is started. Communication is a huge part of service. After understanding exactly what new customer wants STARS FAMILY CLEANING provides a customized service that is focused on every single client needs.
- What education and/or training do you have that relates to your work?STARS FAMILY CLEANING owners have been involved in cleaning and other customer services business for over 10 years. Our cleaning representatives are trained to take care of your house like it is their own.