Universal Movers LLC
About this pro
Whitney W.Aug 8, 2018Verified
CJ and Derrick showed up on time and with a smile, even though they were working later than normal business hours. They took extra time to make sure that our wall were not damaged, the furniture was placed properly, and that we were comfortable with them. They even helped us rearrange our living room, which was a very last minute decision. I am definitely going to be using their services in the future, and recommend them to all my friends.Feb 9, 2018Verified
Very rapid in response to needs. Very professional, both the movers and the front office we spoke with. Slightly late in arriving to unload the truck, though not a deal breaker (and honestly considering I booked about 24 hours prior to needing the service) and would go with them again next time I need movers. Highly recommend.Aug 8, 2018Verified
Both Movers were good..but they took doors off the refrigerator to take’em out of door and put them back, since then water, ice and lights now working , I talked to owner on phone and he took care of issue right away, I didn’t think he will but he did so I’m glad and happy about their service. It’s great to see that they stand behind their work.Jul 24, 2018Verified
This was the best moving experience I've ever had. The gentlemen were completely lovely to work with. They were efficient, had a great attitude, and the whole experience just made my day. I will definitely call them again.Jul 17, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?The Universal family is based on building strong connections with their customer base and realizes that pricing is the most important factor in gaining their business. There are no "standard" prices. We work with our customers to find a common ground and work within their budget to find the most positive ground to work on...
- What is your typical process for working with a new customer?We greet them with kindness and from there we gain the necessary information about the details of their move and find a common ground before finally agreeing to schedule the move. After that, we send a confirmation email and Invoice...
- What education and/or training do you have that relates to your work?Most of the Universal Movers staff joined our staff based off of the similarities that we share in being former collegiate athletes. We range from former professional basketball players to NCAA All American volleyball players...