FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is a Standard pricing system with regards to One Time Artwork Set-Up, Digitizing and Screens use for Screen Printing based on number of colors for the customers project.
- What is your typical process for working with a new customer?
Heavy Hittaz inquiries with customer about a specified service that we provide and they want. Heavy Hittaz then require detailed information from customer such as; Quantity requested, Size breakdown and Color specifications. Once received, a quote is submitted to customer for approval consideration. If approved, full payment is required from customer to process order.
- What education and/or training do you have that relates to your work?
Heavy Hittaz has been providing its service since 1997 and has gained valuable education/training that relates to our service through learning directly from the ground up on all aspect of business through a "Do It Yourself" concept.