Upriver (ICG New York)

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Introduction: We provide strong value high performance within a tight expectation and delivery control that out clients like and respect. We like building smart beautiful apps (web and mob) that are comfortable to use and fills the desired outcome. Our approach starts with strong r&d, we have excellent grasp of business processes, documentation, and targets that businesses or individuals have to meet - the machine coding in our view should aid in the grand scheme.

Overview

Hired 6 times

10 employees

13 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and PayPal.

Featured Projects

9 photos

Business Process Automation
Software Development

Reviews

Exceptional 5.0

6 reviews

100%

Mahbuba N.

Oct 24, 2015

Index Capital Group LLC, New York won a large contract from the European Union to automate the GSP tariff compliance and risk management of Bangladesh based exports to EU region. ICG hired IIA Limited, under Team leader Fahim Anwar to provide end-to-end services under the contact. IIA designed, optimized, and developed a large web-based process automation system using best-of-the-breed software development stack and application hosting infrastructure. The software has been highly successful for Bangladesh export sector and received rave reviews from the EU in meeting its objectives. IIA has now been engaged to provide life-cycle support and continuous operations of the software on behalf of ICG. I, as ICG Director, can attest to high performance of Fahim Anwar as process and technology leader providing high-end design and software development services and look forward to continuous collaboration.

Muhammad Hafizur R.

Dec 2, 2015

EPB Bangladesh is the Competent Authority under GoB for operating the GSP program with EU Member States. In 2013 a large project was undertaken for improving compliance, reduce fraudulent submissions, and automate the complex work processes in EPB. Index IA Limited led by Fahim Anwar completed the design followed by procurement, software system development, and overall operations under a robust web platform. It was inaugurated by Commerce Minister and EU Head of Bangladesh and received strong accolades from all stakeholders. The software thus far has processed near 1 million transactions valued over $6 billion. Aside from the development know-how, IIA (under ICG Contract) managed the infrastructure using cutting edge Amazon AWS with exceptions up-time and performance. The software had 7 different roles and extensive reporting features. We have engaged IIA to improve and maintain the software. Muhammad Hafizur Rahaman Programmer, Export Promotion Bureau, Ministry of Commerce, Bangladesh

Tammy K.

Aug 4, 2016

Upriver(ICG New York) is an outstanding company. They were contacted by me to solve a huge technical issue my small business was experiencing and this was impeding growth. They (Fahim) worked tirelessly to create the perfect software for our company and we are now ready to begin. They work with you and make you part of the process, an amazing company. Thank you Upriver!

Upriver (ICG New York)'s reply

Tammy Keller is the Sales and Operations Director at Bleu Coffee LLC, an apparel merchandiser and importer for wholesalers and retailers in the US. They have affiliated factory in Asia and warehouse in West Coast. The company has work process covering order, production, warehousing, shipment, and invoicing. Over the years the process has expanded beyond real time operations in Excel. During the initial part of the project we worked under astute guidance of Tammy and designed a system that could convert the paper-driven complex work process to an efficient well organized could application. After the approval of the design based on our prototype of our existing developed software, we are in the process of completing the development and testing of the new web application. Thanks Bleu and Tammy for the opportunity to assist you and your company.

Faizan k.

Dec 7, 2015

Hired on Thumbtack

Very accommodating and on-time.Thanks so much for all the hard work and understanding.

Upriver (ICG New York)'s reply

Thank you Faizan, you have defined the requirements well for the web-app and potential mob-app, enjoyable indeed, all the best, Fahim.

Web Development

Farhina m.

Jan 28, 2016

Hired on Thumbtack

Index IA Limited was a pleasure to work with, finding solutions for all our product issues and working with our budget to create a beautiful website that complements our products and is easy to navigate. Fahim is an excellent collaborator, very patient, creative and with a great visual and technical sensibility, a pleasure to work with. Sayeed is very creative and helps in every bit of a detail. I am so grateful for the informative guidance and responsiveness throughout the entire website building process. We are already well on our way to recommending 'Index IA Limited, New York' and its services as much as we can

Upriver (ICG New York)'s reply

Farhina requested our service for converting an older site of a reputed Govt. service provider abroad; she proactively provided ideas and requirements for improving her Company's web image. She was quite knowledgeable about domain, hosting, dns, cpanel; and going through the steps with her were a breeze. We installed a wp theme along with content from older site and newer content. We feel she will manage web presence well and help the Company grow; while we remain in her service. Best regards, Fahim.

Web Design

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Generally we would quote a base rate with variation based on nature of work and expertise required. We have a standard pricing sheet we follow to price a job, it makes the job costing activity based.
What is your typical process for working with a new customer?
After the initial screening and communication from us, a Team Lead / Subject Matter Expert is assigned who is the primary all-in-contact for our clients. Work is designed and developed alongside Team Lead and client, and carried by a highly technical and capable staffs at IIA. Quality control and project delivery is done by Team Lead to fulfill client requests with maximum output and confidence.
What education and/or training do you have that relates to your work?
Fahim Anwar (Team Lead / Subject Mattter Expert) has Master's from New York University and Hong Kong University of Science & Technology. Rest of the team has management, technology, engineering, and computer science degrees from US, Australia, and Asian countries. Chief Technology Officer Dr. Nabeel Mohammed has PhD in computer science from Monash University, Australia.