Carlson Enterprises Roofing and Restoration

Jacksonville, FL

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About this pro

How does your service stand out?

Carlson Enterprises Roofing and Restoration is a general contractor owned and operated by disabled military veterans who have more than 30 years of experience in the construction industry. Founded and headquartered in Jacksonville, Florida, Carlson Enterprises Roofing and Restoration also services the Daytona, Orlando and Tampa markets. We specialize in residential roofing and carry a platinum preferred contractor certificate by Owens Corning (ranked as the number 1 contractor in North Florida, number 2 in the state of Florida, and number 19 nationwide). Carlson Enterprises Roofing and Restoration is licensed, insured, and employs a team of experts that have passed background checks before joining the team. The goal is to make your project smooth and painless using the highest quality materials and affordable pricing. We are a proud BBB accredited business, members of the National Roofing Contractors Association (NRCA) and care about our clients. Our company was built on the ideals of excellence, commitment, quality, and productivity, and these are the qualities that set us apart from other area roofers. Our award-winning technicians are driven to succeed on every project. We promise to treat you with the same respect and professionalism that we ourselves would want to be treated with!

What do you enjoy about the work you do?

We enjoy helping our clients by providing a premium service for an affordable price along with exceptional customer service. We appreciate the positive reviews we have received from several clients and are comforted when they feel secure with a new and sturdy roof over their head.
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Location

Jacksonville, FL 32216

Years in business

13

Number of employees

30

Times hired on Thumbtack

21

Reviews

16 Reviews
  • Michelle S. Mar 15, 2017
    Roof Installation or Replacement
    Verified Review
    New roof
    We had damage from hurricane Matthew had a new roof installed very professional, would highly recommend them.
  • John M. Feb 16, 2017
    Roof Installation or Replacement
    Verified Review
    Highly recommend
    Great experience. Great customer service. Very easy process.
  • Matthew M. Feb 10, 2017
    Roof Repair or Maintenance
    Verified Review
    VERY good experience
    I met with Mike Rooker and Tony Carbajal, they were extremely professional, knowledgeable, courteous, accommodating and patient! They walked me through every step of the process and explained the various products, services and functions. If your looking for a contractor to re-roof, I would recommend you give Carlson Enterprises Roofing and Restoration a call.
  • Jonette W. Feb 9, 2017
    Quality company that goes above and beyond.
    We hired Carlson Enterprises to do some siding work on our home. We had T1-11 siding put on when the house was constructed and throughout the years it had sustained water damage, rotting areas and parts of the bottom edge were peeling away. We were extremely pleased at the price that was quoted to us. The project began in short order and the courteous, professional crew got right to work ripping out the damaged siding and replacing it. We had a double pane window on the back of the house that was damaged and a neighbor had given us one that was like new. Since the siding all around that window was being replaced we asked if they could put in the window when they got to that area. They agreed to do it. Come to find out the window was a little bigger than the current one so they did the necessary adjustments in order to make it fit. They went above and beyond our expectations. We now have brand new, good quality siding that should last many years to come. We would definitely recommend Carlson Enterprises to our family, neighbors and friends.
  • Bridget S. Feb 8, 2017
    Nice Job Carlson
    Carlson Enterprises and their team were diligent and persistent in dealing with a difficult insurance situation. They responded quickly to our questions and kept us informed throughout the entirety of the project. A+ Carlson!
  • Felicia D. Jan 27, 2017
    Roofing
    Verified Review
    Confident and Relaxed
    They responded to my request for home visit faster than expected. Johnny explained all my options on a very professional way. We are in the process to sign a contract. I am very confident that Carlson Enterprise will perform an extraordinary job on my house roof.
  • Jason D. Jan 20, 2017
    Roof Installation or Replacement
    Verified Review
    So Far, so good
    So far the quoting process and details have gone smoothly
  • Kathleen D. Jan 5, 2017
    Roof Repair or Maintenance
    Verified Review
    Great company representative
    Chris was there at 9am, right on time. He looked over the situation with the roof and recommended that we go to a screen repair person, as the problem was with the screen house and not the house roof itself. I appreciate his recommendation and his honesty And if I ever do have a roofing problem Carlson would be my first call.
  • Rosalyn G. Dec 30, 2016
    Need a reliable, professional roofing contractor? Call Tony!!!!!
    Tony was very professional and respectful. He did what he said he would do. If you had an appointment with him, he was always on time. If ever I had a problem, I felt comfortable to call Tony and know he would take care of it.
  • Jean M. Dec 29, 2016
    Looking for a great roofing contractor?
    Carlson Enterprises helped me a lot in my search for a new roof. I was very happy with the outcome and have referred them to others.
  • Daphne F. Dec 29, 2016
    Great Service + New Roof = Happy Customer
    “Carlson took the extra steps to get the job done right the first time and you were very meticulous when it came to the details. Because of your responsiveness, the professional way you conduct business and especially your high-quality level of service, we often recommend your company to others. Thanks Carlson!
  • Randy B. Dec 29, 2016
    I Got A New Roof!
    Awesome! Insurance only approved a repair, but they were able to get me a Whole New Roof!
  • Cris F. Dec 29, 2016
    Great Reputation
    I've had multiple door knocks at my place of residency where the field representative for other companies make it aware to me that I may have notable wind damage on my roof. Due to past experiences that friends have had with Carlson Enterprises--I tell the other companies no thanks since I know who is my go-to roofing contractor (Carlson Enterprises) in the future/next year when I decide to make the roof a priority. The surrounding projects done by Carlson look great! Thanks guys
  • Lee T. Dec 29, 2016
    Roof replaced
    Had my roof replaced by this company. Gustavo Altamar was my field representative and was here when the insurance adjuster came out to inspect the roof. He was able to answer my questions and conerns. When the roofers started they were here before sunrise and left after it was dark. Very hard workers. They finished up the next day and they made sure everything was cleaned up. Very well done.
  • Matt S. Dec 29, 2016
    Look no further than Carlson
    From the time of contact with the rep Bobby S to completion of my roof it was a pleasure dealing with him and Carlson. With all the parties involved, insurance company and mortgage company etc, nothing can truly go smoothly or perfect when dealing with so many variables and they didn't. But with Bobby managing everything from getting the insurance company to approved the full roof replacement, making sure the mortgage company had all the paperwork needed, to the completion of the roof he and Carlson were completely professional. I would recommend Carlson to anyone and especially to have Bobby as my representative
  • Peter D. Dec 29, 2016
    Top notch!
    I am a Realtor and working with Carlson Enterprises has been a pleasure. The dales staff, support staff and even the receptionist are always very positive and attentive to my and my clients needs. I highly recommend them!

Q&A

What is your typical process for working with a new customer?
We make sure our customers understand the process with our client care package and experienced Field Representatives.
Do you have a standard pricing system for your service? If so, please share the details here.
We offer Free Estimate & are Owens Corning Platinum Preferred Contractors. We don't have a set pricing system because each situation is unique to the homeowner. Be wary of contractors that promise you a price without stepping on the premises. Inspections are done and a free estimate is provided to ensure that the homeowner is given accurate and detailed knowledge regarding a roof replacement or remodeling project.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure that you are asking about licenses and ensuring that your contractor is current in not only their contracting license, but also their business tax license. Ask about deductibles, and ask about time frames for getting the roof replaced. Depending on the season, weather circumstances and insurance company approval times, roof builds may occur anywhere from 3 weeks to 2 months after you sign a contract. Ask for an estimate. A great company, like ours, will provide you with a free estimate, because they want to ensure they're helping you.
What questions should customers think through before talking to professionals about their project?
Think about whether you're experiencing roof leaks currently and tell your professional where they're occurring. Think about the age of your roof. It's over 15 years old, it may need replacing. Ask for someone to inspect the roof, if a major storm has recently been in the area, and you notice loose shingles or missing shingles. Be ready to discuss deductibles and the time frame it may take for insurance company to approve your roof. If you need financing assistance, ask about whether the contractor you speak with offers that.