FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our service call ranges from $69.99-$75.00 which is free with all repairs requested after the initial diagnosis/service call. Our labor rate is $95.00 which includes the service call, diagnosis, up to 2 trips and 1hr labor!! 80% of our repairs are completed within these terms.
- What is your typical process for working with a new customer?
Our friendly office staff will assist you with scheduling a service appointment in a timely manor to get your appliance up and running ASAP. Our vehicles are stocked with the most commonly failed parts, which allows us in most cases, to get the job done right away! If special ordered parts are needed, we can receive them in as little as 1-3 business days to ensure your appliance repair needs are met.
- What education and/or training do you have that relates to your work?
Our team of technicians are factory trained and certified to ensure the job gets done right.