AAA Drain & Sewer Specialist LLC

Joppa, MD

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About this pro

How does your business stand out?

Unlike any other drain cleaning or plumbing company, AAA Drain & Sewer Specialist offer multiple warranty's for each drain cleared! Plus, Free Estimates 24/7. Even on those late night emergency calls.

What do you enjoy about the work you do?

With our company being family owned and operated, we treat every customer as they are one of our own. We always make sure you are 100% satisfied with our service.

Location

Joppa, MD 21085

Background check

Complete

Number of employees

2

Times hired on Thumbtack

48

Reviews

37 Reviews
  • Alfred K. Aug 15, 2017
    Plumbing Pipe Repair
    Verified Review
    Great job. Moderate price. Thank you.
  • Sade B. Aug 11, 2017
    Plumbing Drain Repair
    Verified Review
    They were available to come out for my emergency and complete the job within 2 hours. They kept me up to date through out the process and sent me photos. Would recommend and use them again.
  • Lee Ann M. Jul 28, 2017
    Shower and Bathtub Repair
    Verified Review
    Rick was very quick to reply and had the issue fixed in less than 2 hours from my original posting. I will definitely use his services for my rental properties in the future.
  • Craig B. Jul 26, 2017
    Water Heater Installation or Replacement
    Verified Review
    Rick and his associates were prompt and did a great job, I'd hire them again.
  • Dianah J. Jul 14, 2017
    Plumbing Drain Repair
    Verified Review
    Great service!
  • Matt H. Jul 5, 2017
    Plumbing Drain Repair
    Verified Review
    Did exactly what he said he would, in a very short time frame, on a holiday!
  • Ann T. Jun 29, 2017
    Plumbing Drain Repair
    Verified Review
    Rick was on time and very thorough. He gave a reasonable estimate and had the job done within an hour. I will definitely use him again.
  • Jay T. Jun 28, 2017
    Toilet Repair
    Verified Review
    Rick was a pleasure to work with! He came on short notice and knew exactly what was at fault. He went above and beyond taking the time to complete the work thoroughly and made sure everything was in working order. I will definitely consider calling Rick again for all my future concerns!
  • Emily R. Jun 23, 2017
    Emergency Plumbing
    Verified Review
    Had what we thought was a weird problem to diagnose. Our warranty sent a plumber that couldn't determine the problem. Days pass and we were still getting an intermittent sewer smell from our bathroom. Warranty company wouldn't send someone based on what they thought was an undiagnosable problem. So, I cast a net over Thumbtack and Rick from AAA responded quickly. He could be at my house same day at no charge to diagnose. He arrived promptly in the evening, determined the cause immediately, and gave a reasonable quote. It was fixed on the spot. Quick, courteous, clean, and personable every step of the way. Would recommend and use again!
  • Thumbtack Customer Jun 21, 2017
    Great work and fit me in on short notice. Thanks!
  • Allison K. Jun 20, 2017
    Dishwasher Installation
    Verified Review
    Rich was awesome! I posted the job 24 hours ago. He responded within 30 mins and said he could come check it out within the hour even after the workday was done. We really appreciated all his help and checking out a few other problems we had. He was able to return the next day and finish the job. I would definitely recommend!
  • Kelby M. Jun 12, 2017
    Plumbing Pipe Installation or Replacement
    Verified Review
    Rick was great. I will use him again with any future needs.
  • Kendra S. Jun 12, 2017
    Garbage Disposal Installation
    Verified Review
    fast and quality service!!
  • Sara L. May 30, 2017
    Plumbing Drain Repair
    Verified Review
    Rick was awesome! He was prompt, courteous and completed the job in a timely manner. He was very reasonably priced and an all around nice and friendly gentleman. I highly recommend Rick. He advised me when he was on his way, arrived on time, and completed the job quickly for a fair price.
  • Ashlee L. May 23, 2017
    Plumbing Drain Repair
    Verified Review
    I submitted a request for plumbing work for an urgent need at our rental property and within minutes Rick had answered, given me a call and an hour later was at the property working on a fix. And this was on a Sunday! He was really great to work with and gave me a very fair price on a weekend when we were in a bind. I would use him again many times!!
  • Roy C. May 21, 2017
    Garbage Disposal Installation
    Verified Review
    Awesome..highly recommended AAA. Saved the day
  • Dave R. May 18, 2017
    Plumbing Drain Repair
    Verified Review
    Quick response, diagnosed the issue and cleared drain quickly
  • Ani T. May 10, 2017
    Toilet Repair
    Verified Review
    He replaced the toilet that same evening and also helped diagnose and fix the problem with a different leak in the house. He is generally a very helpful person, so we will certainly be tapping him in the future.
  • Carmen R. May 5, 2017
    Plumbing Drain Repair
    Verified Review
    Mr. Rick was an excellent professional. cleaned up after himself. very satisfied with his work. I would highly recommend him to my friends and neighbors. thank you for having this "thumbtack" board
  • Patty W. May 5, 2017
    Plumbing Drain Repair
    Verified Review
    Rick went above and beyond and I would recommend him 100%!
  • Ron C. Apr 29, 2017
    Plumbing Drain Repair
    Verified Review
    Great work!
    Very professional and makes sure the job is done correctly.
  • Tony M. Apr 27, 2017
    Plumbing Drain Repair
    Verified Review
    Rick was on time. Extremely professional, efficient and skilled at his work. He treated my home as his own by cleaning up afterward. He even offered and did provide to grout around my toilet....which was not expected! Thanks, Rick!
  • Tee F. Apr 23, 2017
    Emergency Plumbing
    Verified Review
    Excellent and timely @
  • Farhat A. Apr 21, 2017
    Toilet Repair
    Verified Review
    Toilet problem
    I needed a plumber for my toilet. I put my job on thumbtack. He immediately replied and then came to fix the problem On a same day. We were set with everything by evening. He is an excellent worker. Not only that he fixed the drainage problem. He installed my toilet seat for free. I am very happy with his service and customer skills.
  • Capella F. Apr 21, 2017
    Plumbing Drain Repair
    Verified Review
    Came quick and did a great job
    He was great.
  • Kathie K. Apr 20, 2017
    Emergency Plumbing
    Verified Review
    Great job!
    Rick Malinowski was professional, timely and fairly priced. I will definitely be using him again.
  • Horizon P. Apr 20, 2017
    Plumbing Drain Repair
    Verified Review
    Good job ty
  • Johnita D. Apr 19, 2017
    Plumbing Drain Repair
    Verified Review
    The plumber to call when you need one.
    My expericence with Rick was an educational one. I got watch and listen as he explained. To me what needed to be done. He was very friendly courteous and polite. He answered all of my question. And he knew what he was doing. He did the job very perfessionaly and he took his time and made sure the job was done right. If anyone need a plimber Rick is the guy to call. Thank you again.
  • Amelia C. Apr 14, 2017
    Plumbing Pipe Repair
    Verified Review
    Great job!
    Rick is great! He did an excellent job fixing our backup and leak problem. I hope we don't experience the same problem in the future, but if we do, we know who to call.
  • Ebbony P. Mar 30, 2017
    Plumbing Drain Repair
    Verified Review
    Sewer line snaked
    Professional, friendly service! Explains the job to you in a way you can understand the why's and how's! Would recommend to everyone!
  • George & Sue S. Mar 28, 2017
    "Outstanding" does little justice when describing AAA Drain & Sewer Specialists!
    The ABSOLUTE BEST experience I've ever had from any service related company to date! Upon calling I received a refreshing greeting from a clear and decent sounding gentleman whom I felt paid attention to my description of my issue very well (in comparison to ANY call Ive placed to any type of business in the past). After conversing a few minutes, he stated that himself or another technician could then come assess the issue in person at no cost or—even a feeling of—obligation. I called at 3:30pm, when he told me someone could come that evening if necessary, I mumbled that I'd be home around 5/5:30 and was pleasantly surprised when he swiftly replied that he'd have someone there between 5:30 & 6. The technician (not sure if it was the same gentleman or not) who arrived, did so right at 5:45. He was very professional and surprisingly clean, especially for someone in the Plumbing industry! He was able to assess and provide a general diagnosis of the issue fairly quickly. The quote he then gave me was just as pleasantly surprising as the rest of my experience. He was also very informative of all that was necessary to complete the repair and also of any instances that might require additional cost. I could continue to rant and rave about each detail, and if I wasn't worried about running out of allotted space or "characters" than I would! So, to sum it up: he completed the repair and was on his way out the door in under an hour, BUT wound up being able to repair certain parts instead of replacing them, in order to "save me money" (his words!) and so he attempted to HAND ME BACK MONEY on his way out, as he explained how his company's unique warranties worked in my/the customer's favor, should there be issues within the same area in the future—ANY time–ever in the future! Needless to say—I was so blown away at the quality of his work, character/ honesty/ humanity and the overall customer service from AAA DRAIN & SEWER as a whole—that I refused the money he attempted to return to me. This is an outstanding company by all measures and I'll remain their advocate for life!
  • Melissa H. Mar 27, 2017
    Plumbing Pipe Repair
    Verified Review
    Honest reliable work
    Great service! Honest and reliable. Highly recommend.
  • Linwood S. Mar 22, 2017
    Plumbing Drain Repair
    Verified Review
    AAA helped us out!
    Snaked drains.
  • Mandalynn K. Mar 18, 2017
    FINALLY a company that truly takes pride in good, reliable, quality service & doesn't just claim to!
    Truly excellent service, I couldn't be happier! From the moment my kit. sink began backing up I was dreading--not the repair process--but the process of finding a good, reliable & trustworthy repair man! I have an insane love of antiques & art; which I collect. So the idea of bringing a stranger in my home is HORRIFYING! However, when Rick, from AAA Sewer & Drain Specialists, arrived for my free estimate, I quickly felt relieved. He was clean-cut, well-spoken and seemingly very knowledgeable. I was ready to hire him based on those things alone; as the 3-other companies who came before him were either dingy (I couldn't even let that guy track his filth into my home to provide me with a quote!), sketchy &/or willing to tell me anything just to make a couple bucks! Rick quickly assessed the issue and was able to quote me a price that was very competitive, compared to all 3 of the other companies. The work that he did was no less impressive! Thank you Rick, for making me a believer that all service workers are not* shysters! :)
  • Drayden H. Mar 4, 2017
    Emergency Plumbing
    Verified Review
    Professional and responsible
    Rick arrived at his scheduled time and his estimate for the repair was accurate. He was professional and clearly explained the work that needed to be done. Would definitely hire him again.
    Rick M. Apr 2, 2017

    Thank you Drayden. Has the sewer line stayed clear since I snaked it out?

  • Elizabeth M. Mar 2, 2017
    Kitchen sink clog
    Unclogged my kitchen sink. Cleaned up after himself as well. Great job
  • Joe P. Mar 2, 2017
    Great company
    Rick came out after normal business hours and got the job done quick and efficient. I thought the price was very reasonable as well

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We do not charge to come out and give you a fixed rate price for the job. We decided to do fixed rate pricing that way there is no surprises when the job is complete.
What is your typical process for working with a new customer?
Weather your a previous or new client, every one is treated with the same amount of hard work and guarantee
What advice would you give a customer looking to hire a provider in your area of work?
Find out if they offer a warranty. If a company does not offer a warranty then what guarantee do you have the next day. We offer multiple warrantys for each drain cleared.