|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
Legacy Tax & Resolution Services
About this pro
I love this company and their tax resolving service is the best. They have been really helpful to my husband and our small family business. We run a small delivery service and hadn’t filed our taxes in a while because my husband doesn’t know much about accounting and taxation. We had a call from the IRS and received a notice with a huge penalty. We were really worried sick about what to do before we got in touch with their consultants. They negotiated with the IRS and took care of the whole tax matter in two weeks. What I especially like about them is how down to earth, patient and thorough they are in explaining everything. My husband and I don’t know much about accounting and taxes, but they explained the tax process and calculation to us in really plain and simple terms.May 28, 2018
Michelle B.May 11, 2018VerifiedStephan B.'s reply
Thank you Michelle for the vote of confidence.
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- What should the customer know about your pricing (e.g., discounts, fees)?We provide fixed prices based upon the service to be provided. That way you know in advance what they will pay.
- What is your typical process for working with a new customer?Tier One has two parts; 1) Discovery is where we contact the IRS on your behalf to determine the source of any debt and the remaining statutes on that debt. We also determine any current and future collection actions. 2) Financial Analysis is where we gather financial information from the client to determine and develop the plan of action.
- What education and/or training do you have that relates to your work?Certified Tax Resolution Specialist (CTRS) through the American Society of Tax Problem Solvers, Fellow Candidate through the National Tax Professionals Institute, and Certified Public Accountant. Juris Master in tax law from Thomas Jefferson School of Law.