What should the customer know about your pricing (e.g., discounts, fees)?
For T&M jobs, our rate for dry blasting is $250 hr, wet blasting is $300 hr. For Quote jobs we take our T&M rate and look at about how long the job will take, and give a Quote for the Job.
What is your typical process for working with a new customer?
Depending on the job request, for small jobs we can discuss the job over the phone, send some pictures and give an estimate, for larger jobs, we prefer to come take a look at the job so we can get a better feel for the job site, the job at hand and what we will need to complete the job and how long we think it will take, then we will give an estimate on the job.
What types of customers have you worked with?
We have worked with everything from residential customers on pools and vehicles, commercial customers blasting fire hydrants and steel buildings, to business customers blasting heat treat retort tanks.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure they have insurance, that they understand and agree on every aspect of the job, from what media they will be using to who will be doing the cleanup.
What questions should customers think through before talking to professionals about their project?
What media will you be using, who will do the cleanup, do you prefer wet or dry blasting, do you come to our location.