FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In our line of business it is hard to have a standard pricing but we are confident to say that we are lower than some of the big box stores with a much better quality work.
- What is your typical process for working with a new customer?
1.Set up a free in home or phone consultation to go over the project details. 2. Once measurement are obtained we either meet our customers at various flooring retailers to assist in product selection and design or bring samples to their home if product selection is narrowed during 1st consultation. 3. Schedule job based on customer convenience once products are ordered/delivered or picked up. 4.once job is completed, we do a final walk through to insure customer satisfaction. 5. Discuss products and labor warranties provided with all of our jobs.
- What education and/or training do you have that relates to your work?
Majored in construction engineering and minored in construction management . Hard surface ( ceramic,wood,laminate) master inspector certified . Soft surface (carpet,vinyl) inspector certified . EPA home renovation certified.