FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is fixed and includes all building materials and taxes.
- What is your typical process for working with a new customer?
We do an initial consultation at the client's home and discuss how we put the new roof on your house and answer any preliminary questions. We then complete a quote and it is approved by the client. Once the client agrees on the price and work included then work begins.
- What education and/or training do you have that relates to your work?
Classic Roofing trains all roof installers to make sure they know how to properly install the unique metal roofing that we sell. The training facility is in Houston and students train there and Classic sends over qualified installers to Middle South Systems when additional crews are needed. However, we dedicated crews that work specifically in the Louisiana and Mississippi areas all year round.